Community Moderator mich40 2,588 Posted August 7, 2016 Community Moderator Share Posted August 7, 2016 Orders are still being processed. There are many that have not received it yet. Please have patience. You should receive an email when yours is shipped. Quote Link to post Share on other sites
Community Manager bigwave 779 Posted August 7, 2016 Author Community Manager Share Posted August 7, 2016 Hi Is anyone else experiencing problems with their subscription order? Placed order in June and still not received it. Have sent several emails to chase up. Disappointed to be honest as long term fan who let last few subscriptions slip and missed out on tour last year as unable to get presale due to not being subscribed. Subscribed this time to have some chance of getting tickets this time. Ali Hi - are you sure you subscribed, as you are showing up as a member but not a paid subscriber - if that is incorrect them if you can PM me with more details then we can try to assist Quote Link to post Share on other sites
Subscriber gedgar1071 0 Posted August 9, 2016 Subscriber Share Posted August 9, 2016 Haven't read the whole thread, so apologies if covered elsewhere - but generally speaking, does anyone know how long it should to take to receive (I'm in UK) once the despatch email is received ? (I got the email saying it was despatched on 26 July, but haven't received it yet - doesn't seem to be any tracking info. available). Going to wait another couple of weeks before I chase it up anyway, as anything has always arrived eventually, but I was just curious. Quote Link to post Share on other sites
Subscriber frankied 0 Posted August 12, 2016 Subscriber Share Posted August 12, 2016 Any new subscription packages? I have been a subscribed member for some time and need to renew my subscription in September but I have already received all three packages from previous subscriptions. In other words, if I re-new in september I have would only be sent a duplicate package that I already have. Is anyone else in this situation? Not sure how this happened. I would like to renew but there has to be a new package to choose from to make it worthwhile. If anyone can lend an ear that would be cool. Frank Quote Link to post Share on other sites
Subscriber yardie 220 Posted August 19, 2016 Subscriber Share Posted August 19, 2016 Re-subscribed earlier this year, Feb , I think. Just got my pics through last week - whilst on my hols. Worth the wait. Great prints. Gonna frame a couple of them. U2.com have yet to fail me. I guess with them in CA,USA - and me in NI/UK - and them having to .........just stop guernin'! Quote Link to post Share on other sites
Subscriber electricco 520 Posted August 31, 2016 Subscriber Share Posted August 31, 2016 Got mine yesterday Quote Link to post Share on other sites
Subscriber joshthetree 115 Posted September 1, 2016 Subscriber Share Posted September 1, 2016 (edited) Hi still not received the prints for the resub in November 2015 ... any updates? Thanks Ps got email 28 days ago saying shipped. UPS link provided doesnt work. Edited September 1, 2016 by joshthetree Quote Link to post Share on other sites
Subscriber joshthetree 115 Posted September 1, 2016 Subscriber Share Posted September 1, 2016 (edited) Orders are still being processed. There are many that have not received it yet. Please have patience. You should receive an email when yours is shipped. Hiya how long does shipping take? Once you get email Edited September 1, 2016 by joshthetree Quote Link to post Share on other sites
Subscriber drunkchicken1 13 Posted September 1, 2016 Subscriber Share Posted September 1, 2016 Orders are still being processed. There are many that have not received it yet. Please have patience. You should receive an email when yours is shipped.Hiya how long does shipping take? Once you get email Hi, I had an email saying that they shipped on 6th August - I received my prints today, and I am in Germany. I also received a 5th print, of the Lyrics to "Ordinary Love" handwritten by Bono - what a lovely surprise! Anyone else here get the 5th print? Quote Link to post Share on other sites
Subscriber adrnik 53 Posted September 1, 2016 Subscriber Share Posted September 1, 2016 Just want to say a big thank you to everyone who had a hand in sending the gifts. Received mine last week and am still wondering where to put them. Quote Link to post Share on other sites
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