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U2.com 2015/2016 Subscribers Offer - Discussion Thread


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Orders are still being processed. There are many that have not received it yet. Please have patience. You should receive an email when yours is shipped.

Hiya how long does shipping take? Once you get email

Hi, I had an email saying that they shipped on 6th August - I received my prints today, and I am in Germany.

I also received a 5th print, of the Lyrics to "Ordinary Love" handwritten by Bono - what a lovely surprise! Anyone else here get the 5th print?

Hi thanks very much for the info ... hopefully anytime now then ... cheers

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Orders are still being processed. There are many that have not received it yet. Please have patience. You should receive an email when yours is shipped.

Hiya how long does shipping take? Once you get email

 

Mine took about a week, but that was shipping to and from the US.  Shipping outside US probably takes closer to 4-6 weeks, but I can't give you a definitive answer.

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Orders are still being processed. There are many that have not received it yet. Please have patience. You should receive an email when yours is shipped.

 

Hiya how long does shipping take? Once you get email

Mine took about a week, but that was shipping to and from the US.  Shipping outside US probably takes closer to 4-6 weeks, but I can't give you a definitive answer.

OK thanks for the info =0)

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Got on of those post office cards through letterbox ... package left with neighbour ... over the road 10 doors on the right! Just collected it ... woohoo finally arrived 29 days after email. Well they did say 14 to 30 days. Tell you what I thought the prints looked ok-ish when first announced but now I can see them for real theyre stunning well nice, dead happy thanks very much - yes worth the wait.

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Hi.

I found that 3 of the 5 posters were damaged. At first I decided to ignore them as most of them can be framed out. But I feel uncomfortable now because some small parts of the poster images are also affected by the damages.

Is it possible for them to be replaced or do I have to accept as they are? I send an email to customer service, but also post here because I experienced their slow response in the past and could not send the pictures of the posters.

Thanks.

post-288052-0-17025200-1473035267_thumb.jpg

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They are typically good about replacing damaged gifts, especially if you can provide the picture of it. If you haven't gotten a response in a couple of days, I recommend emailing again.

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They are typically good about replacing damaged gifts, especially if you can provide the picture of it. If you haven't gotten a response in a couple of days, I recommend emailing again.

Thank you. No reply yet as of now. I will email again.

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They are typically good about replacing damaged gifts, especially if you can provide the picture of it. If you haven't gotten a response in a couple of days, I recommend emailing again.

Thank you. No reply yet as of now. I will email again.

 

 

If possible, consider a phone call to the customer support team (+1-855 867-5297 (inside the US) | +001-949-333-4825 (outside the US))...

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