Subscriber Elgee71 0 Posted January 9, 2017 Subscriber Share Posted January 9, 2017 Can someone please tell me how I can gift a subscription to someone? I've been searching the forum to find out how to gift a subscription to someone but I'm not sure how to do it. Would appreciate ANY help!!! I want to take a family member and would like to gift them a year subscription(with presale code,obviously!) but it's really not clear how to do it. If I can get them set up on U2.com, they will purchase tickets for the upcoming tour, but don't know how to get them started, as a gift without them knowing HELP! Quote Link to post Share on other sites
Community Moderator mich40 2,556 Posted January 9, 2017 Community Moderator Share Posted January 9, 2017 (edited) From FAQs How do I order a U2.com subscription for a friend or relative so that they can also receive the the limited-edition U2ieTour Print Collection or the Double Vinyl Live Set or the book 'North Side Stories' or a bundle including two of these gifts ? A - Go to U2 Shop, add the gift membership to your Cart, and complete the checkout process.After you have completed your order, we will send you an electronic gift certificate via e-mail. When you email this certificate to your friend or family member, they can use it to take out their annual subscription to U2.com. Your gift recipient will receive a one-year subscription - from you - and we'll send them a copy of the Double Vinyl Live Set (on release in Spring 2015) or the book 'North Side Stories' (immediately). They will also get access-all-areas to the U2.com Subscribers Site. Edited January 9, 2017 by mich40 Quote Link to post Share on other sites
Subscriber Elgee71 0 Posted January 9, 2017 Author Subscriber Share Posted January 9, 2017 Mich, Thank you. Can you tell me will this subscription gift also generate a presale code? Quote Link to post Share on other sites
Community Moderator mich40 2,556 Posted January 9, 2017 Community Moderator Share Posted January 9, 2017 It should generate one as soon as it is fully set up, provided it is being set up today or tomorrow. Quote Link to post Share on other sites
Subscriber Elgee71 0 Posted January 9, 2017 Author Subscriber Share Posted January 9, 2017 Mich, Thank you! I've processed through the shop and I'm now waiting on the email to come through so I can forward on. Quote Link to post Share on other sites
Community Moderator mich40 2,556 Posted January 9, 2017 Community Moderator Share Posted January 9, 2017 Great! If you have any questions or problems, let us know. Quote Link to post Share on other sites
joshua_stjohn 0 Posted January 10, 2017 Share Posted January 10, 2017 My Mom bought me a gift subscription last night, and received an order confirmation immediately and still has not received the coupon code/gift certificate code. I called support this morning and they could not even find her account or her order, even though it shows up when she logs in. I gave them all the information and they said they have to submit a help ticket or something and can take up to 24 hours to get a call back. Any idea why this is happening? I hope it is fixed before the presale. Thanks! Quote Link to post Share on other sites
joshua_stjohn 0 Posted January 11, 2017 Share Posted January 11, 2017 I got it taken care of! Can't wait to see U2! Quote Link to post Share on other sites
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