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mojo3600

Multiple Access codes at same address/credit card #

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(Other than traveling back in time and telling myself to calm the heck down? My kingdom for a TARDIS. Probably a couple other people's, too, come to think of it. We could timeshare.)

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Yes the mods were great last tour. I had some tix cancelled and they were able to get them back for us. It was just completely unncessary stress for everyone :) - especially if you are trying to book travel for out of town shows and you don't know if you have tickets or not.

 

Mike7man - We actually did use different credit cards, but because the billing address is the same, our orders were cancelled. So not sure that will work all the time. 

Did you try to use them both for the same show?  If so, that's riskier (as you may have unfortunately found out).  We've always been careful to use our codes for different shows.

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I accidentally bought reserved and GA seats on two different codes due to a panic moment and I'm over the presale limit. Ticketmaster is refusing to help me out and said I could lose two or all of my tickets up to a week before the show in review. I talked to them the day I bought the tickets and they indicated I wouldn't have a problem.

 

Any thoughts on how to fix my dilemma?

Well, from what you say, doesn't sound good.  Actually, it's not clear--were the two accounts both in your name?  If so, you're clearly over the presale limit.  You're also in trouble if it was the same credit card.

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I accidentally bought reserved and GA seats on two different codes due to a panic moment and I'm over the presale limit. Ticketmaster is refusing to help me out and said I could lose two or all of my tickets up to a week before the show in review. I talked to them the day I bought the tickets and they indicated I wouldn't have a problem.

 

Any thoughts on how to fix my dilemma?

Well, from what you say, doesn't sound good.  Actually, it's not clear--were the two accounts both in your name?  If so, you're clearly over the presale limit.  You're also in trouble if it was the same credit card.

 

Apparently, I'm in trouble all around. It sounds like they're going to knock off two of my GA tickets and leave me with one GA and the three super upper deck tickets so all isn't lost. I'm just like "yo, if you're going to cancel some but not all of my tickets anyway, how about dropping a note in there to cancel the ones I don't want?"

 

It is hilariously awful at this point. I'm going to drink beer and shop at the giant H&M and see u2 in June in some part of the stadium, which puts me up in the game anyway, and this will be screamingly funny but right now I'm just like "you are an idiot, eej, a blue-headed fool." 

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I accidentally bought reserved and GA seats on two different codes due to a panic moment and I'm over the presale limit. Ticketmaster is refusing to help me out and said I could lose two or all of my tickets up to a week before the show in review. I talked to them the day I bought the tickets and they indicated I wouldn't have a problem.

 

Any thoughts on how to fix my dilemma?

 

Keep pushing it with TM. Have in hand every proof of purchase.

 

Take times of when you call and/or send and receive answers via email/their website.

 

If possible take names of the TM reps...

 

Also, please keep us updated on how this develops, either here on the board or via PM to us (preferably both)...

 

good luck!

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mike7man - yes we used them for the same shows. But the last tour was in arenas with a 2 ticket limit - we had 4 memberships as I have 2 kids in university. Idea was for all of us to be able to see the show together as we had 4 long term memberships and should have been able to buy 2 tickets per membership. Fortunately the mods (mostly Big Wave in my case) were able to sort it out with TM and get us our tickets back. We did nothing wrong. Had 4 memberships - bought 8 tickets. This time I bought Dublin and Toronto. Different credit cards. Different TM accounts as well. So hoping no issues. But if this is a problem, then I'll stop buying multiple memberships for the family.

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Hi all, just making sure I completely understand this! My husband and I have separate memberships, but live at same house and purchased memberships with same credit card.... is there a chance that is we use our 8 presale tickets, they could all be cancelled? That is so scary to think about!!!! I didn't realize that was doing something wrong!

Thanks for the clarification! We appreciate it

Yes, you're in danger, unfortunately.  Using the same credit card (in the past) has been the most dangerous thing.

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I am sure the question has been answered but i can't find it anywhere......

 

If two members of the same household are members and have presale codes, it looks like only 4 tickets total can be purchased?

 

Even if each member uses a credit card in their name?

With different credit cards you should be OK, if past experience is any indication.  My wife and I have done this many times.  But if it's the same credit card account, you're in danger.  Even with different credit cards, though, you're in more danger if you try to use both sets of presale codes for the same show.

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I have to just laugh at the whole process......its the only thing i can do to keep my sanity........

 

32 years of going to multiple U2 shows for each tour.......for me its all about the music.......i make sure i am set to buy enough tickets to go see a show as a family.......all 5 of us.......but only one code will work because i live with my wife, who is also a fan......also going for 32 years.......so i can only get 4 tickets..........

 

But yet, i read posts from friends i have met over the last 32 years and they have already have tickets to 6-8 shows?

 

Guess i should forget about being hones,t and just play the game......

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I bought 4 tickets for the Dublin gig in the initial presale .

 

I'd like to buy 4 more for the Amsterdam 2 concert in the presale .

Whats the best way to do this ,if I renew my U2 sub will I get another presale code that I can use ?

 

Obviously I could use my current presale code for Amsterdam ,it still works,but that would be against the rules even though its unlikely Ticketmaster.ie and Ticketmaster.nl will share records.

Would a new membership under my wife using a separate credit card be best ?

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