Subscriber perenelle 0 Posted January 9, 2017 Subscriber Share Posted January 9, 2017 I just tried to message the staff and I'm not sure I was successful. I have no presale code in my inbox (had a subscription since I & E). What should I do? Quote Link to post Share on other sites
Community Moderator mich40 2,549 Posted January 9, 2017 Community Moderator Share Posted January 9, 2017 It should be in the left box on your account info page. Quote Link to post Share on other sites
Subscriber follow 12 Posted January 9, 2017 Subscriber Share Posted January 9, 2017 What is my account info page and where do I find it? Quote Link to post Share on other sites
Subscriber JCF 121 Posted January 9, 2017 Subscriber Share Posted January 9, 2017 What is my account info page and where do I find it? Just found mine. From the main u2.com site, look up in the right hand corner and you should see your user name. Click on that and choose "account" from the drop-down. Quote Link to post Share on other sites
Subscriber perenelle 0 Posted January 9, 2017 Author Subscriber Share Posted January 9, 2017 Ok so I keep tapping my username and nothing happens! Quote Link to post Share on other sites
Community Moderator mich40 2,549 Posted January 9, 2017 Community Moderator Share Posted January 9, 2017 From any of the main site pages, there should be a triangle to the right of your name. Click that and it will give you a drop box to choose 'Account Info' from. Quote Link to post Share on other sites
Community Moderator Max Tsukino 2,747 Posted January 9, 2017 Community Moderator Share Posted January 9, 2017 Account info page ----> http://www.u2.com/profilefor the presale code and group, please check the left column /side on that page... Quote Link to post Share on other sites
Subscriber follow 12 Posted January 9, 2017 Subscriber Share Posted January 9, 2017 Found it but had to look to email and password page, but there it was. Thanks all!! Quote Link to post Share on other sites
Subscriber dwenn 7 Posted January 9, 2017 Subscriber Share Posted January 9, 2017 It is also on the Tour page. Quote Link to post Share on other sites
Community Moderator mich40 2,549 Posted January 9, 2017 Community Moderator Share Posted January 9, 2017 It is also on the Tour page. Indeed it is! Thanks for pointing that out. I forgot about that. Quote Link to post Share on other sites
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