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I notice you can now buy a collector ticket / lanyard with special plastic card for £5.95 when purchasing tickets.. sadly this wasnt available / visible when i purchased my GA tickets on Wednesday as part of the Red Hill presale group... damn - it would of been nice to have too! anyone else have the same problem as me?

 

I would certainly up buy my ticket if i had the option!

 

Contact TM as ask if there is a chance to get the collector/lanyard... can't hurt to ask...

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I notice you can now buy a collector ticket / lanyard with special plastic card for £5.95 when purchasing tickets.. sadly this wasnt available / visible when i purchased my GA tickets on Wednesday as part of the Red Hill presale group... damn - it would of been nice to have too! anyone else have the same problem as me?

 

I would certainly up buy my ticket if i had the option!

Contact TM as ask if there is a chance to get the collector/lanyard... can't hurt to ask...

I emailed TM today to ask and was told to call customer services to have it added to my order. I did that this afternoon and I should be getting an e-mail through in a couple of days confirming its been added.

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9:02 I'm in.... 9:05 I've paid...... L27 :D 9:10 check third party sites and there is already hundreds of tickets on them!!!! that can not be right? :huh:

I thought it was ticketless and your credit card is your ticket? Like the O2 in 2015, if so there will be a lot of disappointed touts or people who have bought too many tickets.

I think they're only doing ticketless entry in North America this time.

I checked a couple of hours later on viagogo and there was 2 tickets for sale at 10.000 quid amongst others available! Someone's obviously pre released some tickets!

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I notice you can now buy a collector ticket / lanyard with special plastic card for £5.95 when purchasing tickets.. sadly this wasnt available / visible when i purchased my GA tickets on Wednesday as part of the Red Hill presale group... damn - it would of been nice to have too! anyone else have the same problem as me?

 

I would certainly up buy my ticket if i had the option!

Absolutely agree. The option for a collector ticket wasn't available when I purchased mine on Wednesday morning.

I just called TM UK to ask if I could have it added to my order.

I was told that because the presale is still ongoing at the moment, the TM team cannot modify orders but they asked me to call back next week once the presale is done, and the general sale has started and they should be able to modify the order to include the Collector Tickets.

Hopefully there shouldn't be any problems getting this done, but it's a bit of a stinger to be honest; Despite attending dozens of concerts over the last 4 years I've only had 2 "picture" tickets out of at least 70 concerts.

I'm assuming that the standard tickets are not picture tickets but when paying £70+ for a gig, I think that a picture ticket should be a given!

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I notice you can now buy a collector ticket / lanyard with special plastic card for £5.95 when purchasing tickets.. sadly this wasnt available / visible when i purchased my GA tickets on Wednesday as part of the Red Hill presale group... damn - it would of been nice to have too! anyone else have the same problem as me?

 

I would certainly up buy my ticket if i had the option!

Absolutely agree. The option for a collector ticket wasn't available when I purchased mine on Wednesday morning.

I just called TM UK to ask if I could have it added to my order.

I was told that because the presale is still ongoing at the moment, the TM team cannot modify orders but they asked me to call back next week once the presale is done, and the general sale has started and they should be able to modify the order to include the Collector Tickets.

Hopefully there shouldn't be any problems getting this done, but it's a bit of a stinger to be honest; Despite attending dozens of concerts over the last 4 years I've only had 2 "picture" tickets out of at least 70 concerts.

I'm assuming that the standard tickets are not picture tickets but when paying £70+ for a gig, I think that a picture ticket should be a given!

 

 

Thanks everyone - I will try and do this on Monday, But yes, I do agree - at £70 + for a GA ticket, it would have been nice to have had this included!

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I notice you can now buy a collector ticket / lanyard with special plastic card for £5.95 when purchasing tickets.. sadly this wasnt available / visible when i purchased my GA tickets on Wednesday as part of the Red Hill presale group... damn - it would of been nice to have too! anyone else have the same problem as me?

 

I would certainly up buy my ticket if i had the option!

I just called and the advisor said he would put the request in to upgrade my order to collector tickets. I gave authorisation to charge card used at order. He could confirm if upgrade was possible but advised I would receive an email to confirm either way..Fingers crossed.

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I notice you can now buy a collector ticket / lanyard with special plastic card for £5.95 when purchasing tickets.. sadly this wasnt available / visible when i purchased my GA tickets on Wednesday as part of the Red Hill presale group... damn - it would of been nice to have too! anyone else have the same problem as me?

 

I would certainly up buy my ticket if i had the option!

I just called and the advisor said he would put the request in to upgrade my order to collector tickets. I gave authorisation to charge card used at order. He could confirm if upgrade was possible but advised I would receive an email to confirm either way..Fingers crossed.

 

I did this and got my email confirmation today saying that it had been added to my order and that £5.95 had been charged from my card. I'm surprised at how easy it was .

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