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Advice on Ticketmaster.uk


SharonOD
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Apologies this has been posted twice.  (Never used the forum before)


 


Been a subscriber to U2 for years.


 


Really annoyed at how at 9 am this morning armed with my pre-sale code after 45 minutes no matter how many times I refreshed was only offered the same 4 seats.


 


Shouldn't us loyal fans be given access to the all seats and the best available? 


 


Phoned Ticketmaster to complain and they advised that more will be released tomorrow and Monday, but that they only released a few tickets, I could have a refund and try my luck in the general sale, uhm yeh ok!!!  Or buy 4 more on Monday and swap them back, of course I have a spare £500 to buy more tickets.


 


Ticketmaster did advise that had I not used a presale code, they could have changed the tickets for me, but as I had used a internet presale code they couldn't


 


Really mad, when I asked for a goodwill gesture to refund the service charge, after all what service had they provided?  I booked the only available tickets myself, I was on the phone to them for 35 minutes to complain about the lack of service. To which I was advised that I could have a full refund but not the £45 service charge as they cannot do that, its their policy!! What its your own policy Ticketmaster you can change it!!


 


Am I the only one really angry that the presale does not offer the best tickets for all seats and area's of a stadium/venue.


 


If U2 are allowing company's to sale ticket's for loyal fans, at a subscription that we pay, shouldn't we be rewarded by getting the best seats available for what we can afford.


 


Some advice would be helpful


 

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Apologies this has been posted twice.  (Never used the forum before)

 

Been a subscriber to U2 for years.

 

Really annoyed at how at 9 am this morning armed with my pre-sale code after 45 minutes no matter how many times I refreshed was only offered the same 4 seats.

 

Shouldn't us loyal fans be given access to the all seats and the best available? 

 

Phoned Ticketmaster to complain and they advised that more will be released tomorrow and Monday, but that they only released a few tickets, I could have a refund and try my luck in the general sale, uhm yeh ok!!!  Or buy 4 more on Monday and swap them back, of course I have a spare £500 to buy more tickets.

 

Ticketmaster did advise that had I not used a presale code, they could have changed the tickets for me, but as I had used a internet presale code they couldn't

 

Really mad, when I asked for a goodwill gesture to refund the service charge, after all what service had they provided?  I booked the only available tickets myself, I was on the phone to them for 35 minutes to complain about the lack of service. To which I was advised that I could have a full refund but not the £45 service charge as they cannot do that, its their policy!! What its your own policy Ticketmaster you can change it!!

 

Am I the only one really angry that the presale does not offer the best tickets for all seats and area's of a stadium/venue.

 

If U2 are allowing company's to sale ticket's for loyal fans, at a subscription that we pay, shouldn't we be rewarded by getting the best seats available for what we can afford.

 

Some advice would be helpful

 

This is exactly what happened to me last time U2 played Twickenham but not since at any others. Got put up in the cheapest seats in Twickenham 10 mins after they went on sale. I hoped this had been resolved and thought it was down to technology back in 2005 but perhaps not. I dont get it we are the fans who have every year since 1983 paid a subscription fee to originally follow the band but now really to ensure we get tickets for concerts, yet clearly only a small percentage are allocated between us, so some are ok but others aren't and dont get given the choice of tickets available, when the tickets haven't actually gone on general sale. Someone please explain why. I was a lucky one this time but I have been in this position too and its not a nice feeling. Last time when this happened to me I ended up going to Paris through Event Travel and whilst it was a fantastic show and something i will never forget, that original Twickenham show was the only time in something like 45 times that I have seen U2 that I felt disappointed both before and after the show.

Not really very fair.

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This brings back memories of my first ever concert - 'Zoo TV' at Earls Court in 1992 

 

The internet didn't exist; I was 16 years old and I was a subscriber to the band's 'Propaganda' magazine.

 

Even now, the absolute joy of seeing Zoo TV is still soured by the fact that I - a member of the fanclub - was allocated such abysmal seats in the far corner of the arena (and on the lowest level).

 

Today, I'm yet to buy a ticket for Twickenham; I'm a member, but I'm not shelling out X amount on cash to be located at one of the far corner's of the stadium on the lowest level with a PA system obstructing my view. 

 

Hoping better seats become available tomorrow.

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Have been checking for good seats regularly all day - for 2 days now - but was offered nothing but the corner's at the wrong end of the stadium... Oh, and a £180 ticket in the 'wrong half' of the pitch.

 

Whatever the gift is for the 2017 subscription, it had better be impressive!

 

I subscribed in order to buy tickets for Twickenham and I don't have them.

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It looks like there are no GA tickets left now. I'm amazed they've all gone so soon!

???

Why are you amazed?

Look back at previous tours-if fact I think this tour has had the best presale availability for a while.

S+I GA were far more difficult to secure

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