superchicca 0 Posted January 12, 2017 Share Posted January 12, 2017 A couple days ago I tried purchasing a standard gift subscription from u2.com and when I got to the payment, I received an error message stating that my billing address didn't match the shipping address (but it actualy did). I tried several times to get through the payment successfully but this error would pop up every time, thus I just gave up. Nonetheless, an hour or so afterwards it turns out from my bank account that 4 transactions had been made by u2.com, with my money disappearing, and yet I did not receive any notification about the payment nor any of the subscription gifts themselves. Because of this, I tried contacting the number for the cancellation of the orders several times, but nobody picked the phone up. I also sent several emails without receiving any response. Did this happen to anybody else in here? Can anyone please help me with this? Quote Link to post Share on other sites
Community Manager bigwave 778 Posted January 13, 2017 Community Manager Share Posted January 13, 2017 any update on this? Quote Link to post Share on other sites
Community Moderator mich40 2,558 Posted January 14, 2017 Community Moderator Share Posted January 14, 2017 We got it taken care of. Quote Link to post Share on other sites
Subscriber JohnS88 0 Posted January 17, 2017 Subscriber Share Posted January 17, 2017 Any word on the new subscribers' gift...? Quote Link to post Share on other sites
Sigma957 2 Posted January 18, 2017 Share Posted January 18, 2017 Lithographs of Bono having luncheons with politicians probably... Quote Link to post Share on other sites
Subscriber JohnS88 0 Posted January 23, 2017 Subscriber Share Posted January 23, 2017 Lithographs of Bono having luncheons with politicians probably... No.... seriously. Only a week left on membership. Please don't put us back in the situation where our memberships all expire before the new gift is announced and we then have to go through the agro of emailed Live Nation to ask to be put on the new gift list and not on the one for the gift we already have,etc.. Wasn't that the whole point of aligning all the membership renewals to Jan 31st a couple of years back??? Quote Link to post Share on other sites
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