Subscriber mike_bain 0 Posted June 6, 2017 Subscriber Share Posted June 6, 2017 Good morning all, I am new to this and just subscribed, how/when do you get pre-sale tickets? Thanks, Mike Quote Link to post Share on other sites
Community Moderator mich40 2,227 Posted June 6, 2017 Community Moderator Share Posted June 6, 2017 You will get a confirmation email from joining. Presales start Thursday 10am local city time of show. You will receive a presale code before that to use for the sale. Please be aware that presale codes do not guarantee tickets. Quote Link to post Share on other sites
Subscriber tigag 0 Posted June 6, 2017 Subscriber Share Posted June 6, 2017 Having used my original resale for chicago, will a 2nd be issued for the just announced new leg? Quote Link to post Share on other sites
Community Moderator Max Tsukino 2,476 Posted June 6, 2017 Community Moderator Share Posted June 6, 2017 From the FAQ on www.u2.com/help Quote Q - If I purchased 4 tickets in Presales for shows in May to August, do I qualify for 4 more tickets for recently shows announced for this week during the presales?A – No… the 4 ticket presale limit applies to shows that were announced last Jan/Feb and the recently announced shows this week. If you have used your 4 ticket limit already you can purchase tickets during the general onsale. Quote Link to post Share on other sites
Subscriber Casco 0 Posted June 6, 2017 Subscriber Share Posted June 6, 2017 Just renewed my expired account as I wish to buy presale tickets for Mexico City, however I cannot see my code in Account Info or anywhere else. Where can I find it? Quote Link to post Share on other sites
Community Manager bigwave 695 Posted June 6, 2017 Community Manager Share Posted June 6, 2017 3 minutes ago, Casco said: Just renewed my expired account as I wish to buy presale tickets for Mexico City, however I cannot see my code in Account Info or anywhere else. Where can I find it? http://www.u2.com/help being updated, emails to go out to all subscribers soon.. Q - How do I gain access to the U2.com Tour Ticket presale?A - To gain access to the U2.com Tour Ticket presale you will need your unique and personal presale Access code that has been allocated to you as an eligible current Subscriber of U2.com. You will be notified of how and when to access the presale ticketing pages via the U2.com Tour page and by email. The presale ticketing links FOR EACH CONCERT will also be available via the Tour page of U2.com once the presale for that concert has started. Quote Link to post Share on other sites
Community Manager bigwave 695 Posted June 6, 2017 Community Manager Share Posted June 6, 2017 21 minutes ago, mike_bain said: Good morning all, I am new to this and just subscribed, how/when do you get pre-sale tickets? Thanks, Mike http://www.u2.com/help being updated, emails to go out to all subscribers soon.. Q - How do I gain access to the U2.com Tour Ticket presale?A - To gain access to the U2.com Tour Ticket presale you will need your unique and personal presale Access code that has been allocated to you as an eligible current Subscriber of U2.com. You will be notified of how and when to access the presale ticketing pages via the U2.com Tour page and by email. The presale ticketing links FOR EACH CONCERT will also be available via the Tour page of U2.com once the presale for that concert has started. Quote Link to post Share on other sites
Community Manager bigwave 695 Posted June 6, 2017 Community Manager Share Posted June 6, 2017 Lots of questions on same topic, merging here http://www.u2.com/help being updated, emails to go out to all subscribers soon.. Q - How do I gain access to the U2.com Tour Ticket presale?A - To gain access to the U2.com Tour Ticket presale you will need your unique and personal presale Access code that has been allocated to you as an eligible current Subscriber of U2.com. You will be notified of how and when to access the presale ticketing pages via the U2.com Tour page and by email. The presale ticketing links FOR EACH CONCERT will also be available via the Tour page of U2.com once the presale for that concert has started. Quote Link to post Share on other sites
Subscriber Buttercup1967 0 Posted June 6, 2017 Subscriber Share Posted June 6, 2017 Hi bigwave, Max and Mich40. So I don't see a presale code on the tour page. I resubscribed in early March. I don't see it at the moment because everything is still being updated, correct? Is there an estimated time for updates on the tour page and emails being sent out? Thanks for your help. Lesa Quote Link to post Share on other sites
Community Manager bigwave 695 Posted June 6, 2017 Community Manager Share Posted June 6, 2017 9 minutes ago, Buttercup1967 said: Hi bigwave, Max and Mich40. So I don't see a presale code on the tour page. I resubscribed in early March. I don't see it at the moment because everything is still being updated, correct? Is there an estimated time for updates on the tour page and emails being sent out? Thanks for your help. Lesa hi Lesa yes, no codes are showing yet Quote Link to post Share on other sites
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