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mike_bain

Presale questions for new dates Sept / Oct 2017 (merged)

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1 minute ago, mich40 said:

 

As Max said, contact customer support services (1-800-615-1324) with all documents regarding your subscription because it is showing that you are a free member.

That's all right... I'm not too concerned, just miffed.  

It looks like I can get a regular GA ticket for either New Orleans or even Kansas City still if I really want to.  I just don't think I have the time to wait in line all day!  

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1 minute ago, mich40 said:

 

As Max said, contact customer support services (1-800-615-1324) with all documents regarding your subscription because it is showing that you are a free member.

this basically because since you appear as a free subscriber the risk of tickets and/or subscription cancellation exists... so make sure that your subscription is paid ASAP...

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2 minutes ago, Max Tsukino said:

this basically because since you appear as a free subscriber the risk of tickets and/or subscription cancellation exists... so make sure that your subscription is paid ASAP...

Even for the ticket I bought during last week's presale?  Yikes.

Both the subscription and ticket purchase shows up on my CC bill... but I'll call.  

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1 minute ago, ThePassenger said:

Even for the ticket I bought during last week's presale?  Yikes.

Both the subscription and ticket purchase shows up on my CC bill... but I'll call.  

check for the emails you received when you subscribed... think of them as your receipt. It has this info:
 

Quote


Thanks for ordering from U2.Com!

* Please save this e-mail confirmation for your reference.

Your purchase information:

[Detailed Date]

Order #XXXXXXX

This info is vital.

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Just now, Max Tsukino said:

check for the emails you received when you subscribed... think of them as your receipt. It has this info:
 

This info is vital.

Yep, I've got all that.  

Thank you for all the help!  

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9 minutes ago, ThePassenger said:

Yep, I've got all that.  

Thank you for all the help!  

try logging out of u2.com completely, clear cache, empty history, then log in again, you should show up as subscriber here then

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4 minutes ago, bigwave said:

try logging out of u2.com completely, clear cache, empty history, then log in again, you should show up as subscriber here then

Test test... 

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i wonder why this tour is not a sell out already? a lot off tickets to every city thats weird

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I'm on the Wire group and i dream on going to the Red Zone. It was not possible for the first date in Mexico, hopefully i will get Red Zone tickets for the new date. I know is gonna be difficult because Red Hill group goes first. Crossing my fingers :)

Edited by cpaxlvacy

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