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Presale questions for new dates Sept / Oct 2017 (merged)


mike_bain

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I'm confused.  I used my code from last years subscription to buy tickets in the first leg, but I resubscribed in February.  Shouldn't I get a new code?  That's certainly what it said when I renewed my subscription.

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1 minute ago, nilepez said:

I'm confused.  I used my code from last years subscription to buy tickets in the first leg, but I resubscribed in February.  Shouldn't I get a new code?  That's certainly what it said when I renewed my subscription.

You will get a new code for any possible future tour...

These new dates are an extension of a tour for which you used the code... so, no new code...

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7 minutes ago, coachrocks said:

Hi Max,

¿Is there any way to now how many tickets I've bought with my Code?

If you bought 4 tickets already, your code will have a line through it (unusable).  My mate bout 2 tickets previously, and his code does not have a line through it (though it doesnt indicate if there are 1,2 or 3 tickets still available on the code)

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Tangentially related:  as a new subscriber, my status still shows as "un-verified" even though I completed the verification process via email.  How long before that updates and will it affect my ability to use the pre-sale code (which I DO already see)?

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1 minute ago, mksiggy75 said:

Tangentially related:  as a new subscriber, my status still shows as "un-verified" even though I completed the verification process via email.  How long before that updates and will it affect my ability to use the pre-sale code (which I DO already see)?

You should be OK to use the code... it will take a bit to get your email verified, but everything should be sorted in a few hours.

Any possible issue (unlikely but in the realm of the possible), contact us ASAP...

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2 minutes ago, Max Tsukino said:

You should be OK to use the code... it will take a bit to get your email verified, but everything should be sorted in a few hours.

Any possible issue (unlikely but in the realm of the possible), contact us ASAP...

Great, thanks, will do!

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I just want to vent my frustration at this process. In order to see the band I love, I have to travel to Toronto and Cleveland, and then when they come to my hometown in Buffalo, I can't even get in on the pre-sale. It makes me sick to think these shows were thought about all along and while I would still have probably went to those shows, it would be nice to not have to travel for once to see them. Plus being a long time member, I feel we should have at least some chance at presales for these new shows.

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Hmm, I see there's been lots of activity on here since page 1. ?  Gotta love presales ?

O' happy day! My code is back! I sure wish I had the chance at 4 tix, but I'll take my 1 shot and hope for the best. Fingers and toes crossed.

Once again, thank you bigwave, Max and mich40, for your patience, assistance and reassurances. Have a feeling you mods may need of one of these once presales are over. ➡????☕

Good luck to everyone trying for tix in the presales and beyond. ????

Lesa

 

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Question about  the pre-sale. I want to buy two tickets but with two different credit cards (one card for each ticket) so i need to make two purchases. I'll be able to do that or once i use the code the first time i wont be able to use it again later?

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3 minutes ago, Lau_XtP said:

Question about  the pre-sale. I want to buy two tickets but with two different credit cards (one card for each ticket) so i need to make two purchases. I'll be able to do that or once i use the code the first time i wont be able to use it again later?

It's way safer to buy the tickets with the same card... you could try with different cards, but be aware that it could make the process flagged and you could risk a cancellation...

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