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mike_bain

Presale questions for new dates Sept / Oct 2017 (merged)

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I mistakenly purchased tickets to the Philadelphia show and canceled the tickets a couple hours later and was refunded my money.  Since I didn't purchase tickets, is there a way I can reuse or have new codes reissued?  Thanks! 

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2 minutes ago, BikeU2 said:

I mistakenly purchased tickets to the Philadelphia show and canceled the tickets a couple hours later and was refunded my money.  Since I didn't purchase tickets, is there a way I can reuse or have new codes reissued?  Thanks! 

Contact Customer Support Services (because of the time, a phone call is the best (1-800-615-1324) and explain your situation. If you have any proof of the cancellation, much much better...

let us know (via PM) how it goes, please...

 

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4 minutes ago, jodi_calverthyvonen said:

I have a code in my account information where it tells me what group I'm part of. Is that the code for the pre sale ?

 

U2JTA... = Red Hill Group Presale

U2JTB... = Wires Group Presale

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What if the credit card that I'm using is under a different name than mine?can i still get my tickets?i can take the credit card.?????????

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1 minute ago, msspeggi said:

What if the credit card that I'm using is under a different name than mine?can i still get my tickets?i can take the credit card.?????????

they might ask for id too.. not always, but does happen.. your risk...

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4 minutes ago, msspeggi said:

Can i add 2 names to the tickets and take the other persons id as well?

There's a big chance that could be flagged... so again, at your risk..

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Max & Bigwave, will there be a special link to buy Red Zone tickets for the Brazil show for non-Brazil residents?  There was for 360.  Otherwise you need a unique government ID number to buy tickets.  Thanks.

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Just now, beershack said:

Max & Bigwave, will there be a special link to buy Red Zone tickets for the Brazil show for non-Brazil residents?  There was for 360.  Otherwise you need a unique government ID number to buy tickets.  Thanks.

good question... we might not know until presales open.. if we do know before then will post back as soon as...

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