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mike_bain

Presale questions for new dates Sept / Oct 2017 (merged)

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13 minutes ago, bigwave said:

keep trying, use different browser, working ok for me in safari / OS X

Bigwave,

This is a legit problem. Tried with a few browsers and the app. Only VIP and RedZone options for all North American shows.

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I'm in the Wires group, but thought I could buy Red Zone today for STL. Doesn't appear that I should have paid the money to upgrade my account now since VIP presales appear to start at the same time as VIP for Wires group. Correct?

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What the hell?

I can't pull up anything in St. Louis except outrageously expensive Red Zone tickets.

I was in and out for Chicago in like 5 minutes.

Every time I try to change the filter to show the Red Hill Group tickets, it tells me I used the wrong presale code.

My code apparently only works to get VIP / Red Zone tickets.

 

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Just now, Kellyv24 said:

I was only able to purchase 2 tickets in the Red Zone with my presale code. Is there a limit on Red Zone tickets? 

Yes, I think there is a 2 ticket limit for Red Zone (US Shows)

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At least we are all in the same boat together.  It doesn't seem like anyone is getting any tickets in the cities that are having problems.

 

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12 minutes ago, mich40 said:

Yes, I was able to pull up GA tickets. Can you try deleting cache and cookies and trying and I will look and see if I can still pull some up.

 

deleted cache and cookies on all platforms....tried again....no luck. Also, lady at TM on phone told me VIP and Red Zone are all that is offered in presale....pretty sure she was just trying to get me off the phone haha!

 

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hearing from Minneapolis friends that their presale codes are ONLY opening VIP / Redzone and no "regular" tickets showing up at all. 

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 I went ahead and bought VIP before I realized there was a systemwide issue, so now I have tickets that are probably worse than when I would've been able to get through Red hill pre-sale but more expensive. 

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