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Presale questions for new dates Sept / Oct 2017 (merged)


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I got a call back from Ticketmaster and was told there were no longer GAs available for Mpls or KC for presale but was offered seats. I was on TM straight up 10 and my code only unlocked red zone and VIP, so something isn't right. I will hope things get fixed eventually.

 

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7 minutes ago, bigwave said:

we have identified an issue with people who have part used codes, and have reported twice - so hopefully come action on that soon.. hang tight

Thank you! I just hope I don't miss out on tickets.

 

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10 minutes ago, Max Tsukino said:

I understand that what I'm about to say it won't solve anything and in the end right now it may mean nothing: The people who can do something about this are working really hard to rectify this... apparently is not an easy issue, but be sure is not being left unattended...

Thanks mods for all you do - hard being the messenger. 

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6 minutes ago, bigwave said:

we have identified an issue with people who have part used codes, and have reported twice - so hopefully come action on that soon.. hang tight

Ok, I have a partially-used code but it only shows VIP and RZ, why not GA or regular seats?  

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1 minute ago, lorijane said:

I got a call back from Ticketmaster and was told there were no longer GAs available for Mpls or KC for presale but was offered seats. I was on TM straight up 10 and my code only unlocked red zone and VIP, so something isn't right. I will hope things get fixed eventually.

 

Can you PM me quote all details, time, who rang etc, cheers

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Just now, zoomcat said:

Ok, I have a partially-used code but it only shows VIP and RZ, why not GA or regular seats?  

thats what we are trying to find out

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Agreed, it would be helpful if a new Red Hill presale time was announced. I have a doctor's appointment and don't want to miss the sudden fix and chance to buy, after trying for almost three hours now. And a huge THANK YOU to all you U2.commers and moderators for being so helpful!! Admittedly, I even had a great experience talking to the guy at Ticketmaster, though he didn't have the power to help much. 

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