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Presale questions for new dates Sept / Oct 2017 (merged)


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4 minutes ago, lorijane said:

I got a call back from Ticketmaster and was told there were no longer GAs available for Mpls or KC for presale but was offered seats. I was on TM straight up 10 and my code only unlocked red zone and VIP, so something isn't right. I will hope things get fixed eventually.

 

I can access the regular Red Hill tickets but not the VIP. There are still GA for all shows except St Louis which isn't showing any for some reason. I doubt it's sold out.

Edited by cerulean
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10 minutes ago, bigwave said:

we have identified an issue with people who have part used codes, and have reported twice - so hopefully come action on that soon.. hang tight

Many thanks to Bigwave & Max for working tirelessly to rectify the situation.  xx

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4 minutes ago, lorijane said:

I got a call back from Ticketmaster and was told there were no longer GAs available for Mpls or KC for presale but was offered seats. I was on TM straight up 10 and my code only unlocked red zone and VIP, so something isn't right. I will hope things get fixed eventually.

 

They told me the same thing at around 10:30 a.m..... and then suddenly there were some (for KC).

 

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Thanks mods for following up on all these leads.  It would be very good if you could post any confirmation you receive that GA tickets are gone at a given venue, as that seems to be the most sought after ticket area and if the GA allotment for this presale group is gone we can all give up for now rather than continuing to waste our time.

 

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2 minutes ago, distant-hum said:

Don't know about you all but it sure makes me feel slightly better that we are all in this together!!

No kidding. And even though I did come out with a GA, I planned on going with at least 2-3 friends or relatives, so hopefully I'm able to pick up the other one on my code after all.

Huge thanks to the mods for their hard work as well!

Edited by trevgreg
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Ticketmaster page now only allows me my correct amount of presale tickets I have left available (1 -- I used 3 already). Initially it let me select up to 4 tickets. But I still can't access Red Hill group.

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3 minutes ago, jacrobat123 said:

Thanks mods for following up on all these leads.  It would be very good if you could post any confirmation you receive that GA tickets are gone at a given venue, as that seems to be the most sought after ticket area and if the GA allotment for this presale group is gone we can all give up for now rather than continuing to waste our time.

 

all venues have ga left, just been told, but we still need to get to bottom of issues raised, keep posting, we will keep gathering

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