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Dispatch Update - 2017 Subscriber Gift (Was '2017 Subscription Gift Announced')


febottini
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2 hours ago, clarky46 said:

Maybe the moderators could give us an email address so we could all contact the company involved and ask for an update.

the more people that contact them the more quicker they might get there finger out and supply us all what we have paid for.

no excuses no flannel the new album came out and got delivered on time,probably by the same factory that is supplying last years gift.

I think emailing the shop is fairly useless to be honest. I emailed them the last week in December and the response I got back was frustrating. You could tell they just copied and pasted the information from somewhere it said "Shipping of The Joshua Tree Singles Vinyl Collection: 1987 & 2017 will start in late December." etc. They probably didn't even pay attention to what I wrote because I included my order number and asked them to check on it and they didn't directly respond to what I asked. 

 

I have even started a specific thread about this in the Zoo Feedback section and that's basically all the information I have received apart from "you can download the tracks digitally". I have asked if there is an email I can message about what "batch" I am in etc but I haven't gotten a response to that question. 

 

Honestly I don't think anyone knows what is going on and this is just a horrible system. Really it doesn't make sense that some people in the US have them but not everyone and they have already arrived to some people in Europe and the UK. With the JT30 set I was told they ran out of stock and it was on back order and I had to call live nation multiple times to get all my items so something tells me the same thing has happened here. 

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Wow, I just emailed an inquiry as to the status of my 2017 vinyl via U2.com, and the email response I received was from DoNotReply@ticketmaster.com .  :unsure: Is U2.com really just a ticketmaster front?  Why would fan club support emails be handled by ticketmaster?  My...how I miss the simpler days of Propaganda!

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I received the ticketmaster email as well, but then I received an email from U2.com shortly after explaining it would be shipping soon.  I submitted the request to check on the gift on the 26th, since i didn't receive it before Christmas. 

Edited by kevin_hogan
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