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U2.com 2018 Subscription FAQ Thread


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21 minutes ago, LdeC said:

I looked at the Verified Fan details for "Springsteen on Broadway"

And that's what it means : it's basically a lottery , some will get a code , some won't   

Seriously doubt that is the case for the U2 tour.  Memberships have ALWAYS come with a pesale code and I'm sure this one will be no different.  Just a different way of handling the process.

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18 minutes ago, LdeC said:

I looked at the Verified Fan details for "Springsteen on Broadway"

And that's what it means : it's basically a lottery , some will get a code , some won't   

That's how it worked for SoB and for the Harry Potter Play in New York. "Verified Fan" is simply a lottery for A CHANCE to buy tickets. I was put on standby for both and did not get codes for either one. No code, no ability to even try to buy tickets.

Now I am being asked to pay $40 for what is in essence a lottery ticket (with no rules, no transparency and no accountability). I have been skeptical of Ticketmaster/Live Nation for a very, very long time. This is just getting absurd.

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Just now, james busick said:

Seriously doubt that is the case for the U2 tour.  Memberships have ALWAYS come with a pesale code and I'm sure this one will be no different.  Just a different way of handling the process.

Don't be so confident of that. This is Ticketmaster - that alone guarantees that nothing will be handled properly.

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1 hour ago, hrlhlkhgkh said:

Hi BigJohn, I met you in Dublin with Aaron and the gang at Hotpress exhibit. No matter what I do, my mobile phone number will not be accepted.

Thanks, Valerie. (older than you person)

hey hey- how do again.. can you PM me screenshots of process you are following, see if I can work out

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1 hour ago, LdeC said:

I get a different message :

Something like "Our store is currently closed for scheduled maintenance"

followed by the Ticketmaster and Fanfire customer service phone numbers

 

Luc

site overload... keep trying, seems back 

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1 hour ago, mksiggy75 said:

Ok.  I am so confused here.  My membership currently expires 06/2018.  I bought my 4 JT2017 tickets earlier this year with my code.

 

i have already completed the Ticketmaster portion, so my account info shows "setup complete".

 

But in order to be eligible for e&i presale tix, I still need to renew my U2 dot com membership, is that correct?

 

having participated in several verified fan presales over the last year, I can say this will be a damn disaster.  The system is not thwarting bots/resellers IN THE LEAST and only making things more difficult for fans, especially when you add this u2 dot com membership on top of it.  Not pleased.

its always been the case - 1 code per tour cycle I think.. 

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1 hour ago, AndrachiU2 said:

I renewed THIS MORNING before this was announced and 2018 was available. Now I have to renew again? I did, just to be safe because in the long run I'll be paying it anyway but seems silly.

use the Help page form to ask CS if they can adjust for you (they might as you just resubbed)

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Question: I just renewed at the end of August the day it was due. To get the presale now, I need to renew again? Please advise, as it is the last incomplete lock I have on my account profile. Also, when purchasing the tickets, a CD will come on the release date for each (2) ticket bought, correct? Thanks in advance for any help.

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50 minutes ago, Max Tsukino said:

codes can't be reused. You can buy 1 ticket for show in X and another for the show in Y...

I'm confused now. Do you refer to the same leg? In another leg can you use the code again for 2 tickets more? or how it works? 

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