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U2.com 2018 Subscription FAQ Thread

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Hey All - For me as usual this was smooth and painless - Logged in, Got 2 GA for Uniondale, NY is about 5 seconds! Thanks as always U2.com. Pleasure to have been a subscriber since 2000! Never saw them in my home of Long Ilsand - Small Venue will be amazing!

 

 

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Fan since 1983. At 9:45 last night I received an email saying You Have Been Selected For Verified Subscriber Presale Ticket Access

Two hours later, I received:

 

Dear U2.com Subscriber,

Thank you for registering for the U2.com Verified Subscriber presale. Unfortunately, we mistakenly sent you a confirmation email earlier tonight. Contrary to the email you were sent earlier, we are unable to offer you access to the presale.

What a disgrace

 

Edited by Dave Ketchen

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2 minutes ago, n75nva said:

evenko still says "On Sale soon" Where do I enter my code?? HELP!!!

PM this person therionvox above...they got tickets through evenko and may be able to help you.

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OK. After a minute or two of not being able to get to the Nassau Coliseum sale, I was able to get 2 of the 3 GA tickets I need. Now I have to hope for one more at the Citi sale or the general sale.

 

Good luck to everyone!!!!

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49 minutes ago, gpmalecki said:

:unsure:

Successfully got two GAs for Atlanta but feel genuinely terrible for everyone who got shut out.  I certainly hope they get this fixed before day 2 of the presale and/or any added shows.

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Once you enter all of the information and click purchase it will ask you for a password, this is where you put in your code.

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2 minutes ago, n75nva said:

evenko still says "On Sale soon" Where do I enter my code?? HELP!!!

You have to go to .com, tour dates, buy tickets for the city your want, you'll then enter the waiting room

 

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If registering for the U2.com, Citi and public presale was going to cause a problem, a simple sentence warning people NOT to do this would have been a good call. Goes to show you there was confusion at a very high level here.

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After extreme stress with TM site- went on TM mobile app and was able to get 2 GA to Boston with my code. They have some real kinks to work out with this!!!

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