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U2.com 2018 Subscription FAQ Thread


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5 minutes ago, grubes1322 said:

I think this was a big old misunderstanding between U2.com/Fan Fire and TM. I honestly think that whoever wrote the language about the presale code for subscribers thought it meant that every subscriber got a code. It doesn’t sound like that’s what TM did.

There are going to be a lot of refunds being issued I think.

At least the general registration is still open. If anyone reading this for screwed, I would immediately use a different email address and signup for the general sale next week.

Except the general onsale is Verified Fan as well. I don't have a burner phone to give them a different number to send the code. I can't be the only one who doesn't carry multiple phones with them?

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This part of the presale is for the North America leg - If you are outside this region but plan to attend any of these shows, please complete all the steps. For Europe, please wait until the proced

We are still working on this "Not Eligible email" issue... if you don't get any immediate answer to your PM, it doesn't mean we are doing nothing - there are many reports about this and they are arriv

...and today is a truly blessed day. After months of collective feedback-giving about the formats available to us for the annual gift, we have finally been heard. If you look in your account

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1 minute ago, nitz1 said:

Hey All - For me as usual this was smooth and painless - Logged in, Got 2 GA for Uniondale, NY is about 5 seconds! Thanks as always U2.com. Pleasure to have been a subscriber since 2000! Never saw them in my home of Long Ilsand - Small Venue will be amazing!

 

 

Looking forward to going back to Nassau Coliseum. I saw them there with my sister on the Joshua Tree tour in 1987 (we grew up in Oceanside). I haven't been to a concert there since. I usually go to MSG or NJ (I now live in the City). This date worked better for us than either MSG or the Pru, so I'm going back to my roots. See you there!!

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What a sham. Although I’m part of tomorrow’s group, I find it troubling that Ticketmaster has tricked us into accepting another layer to the ticketing system that only serves to finacially benefit them. 

 

Did they make sure to not use the word “lottery” from the beginning to see how many people will just bend over and not cancel their subscription because of this? Are we just now seen as guinea pigs to test what they hope will be the future of every ticket sale for every band? 

 

The more I think of this the more I also find it sad that the band either weren’t aware of this or let it happen.

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1 minute ago, bgans said:

OK. After a minute or two of not being able to get to the Nassau Coliseum sale, I was able to get 2 of the 3 GA tickets I need. Now I have to hope for one more at the Citi sale or the general sale.

 

Good luck to everyone!!!!

Yeah! It will be amazing in the old Barn!

Just now, bgans said:

Looking forward to going back to Nassau Coliseum. I saw them there with my sister on the Joshua Tree tour in 1987 (we grew up in Oceanside). I haven't been to a concert there since. I usually go to MSG or NJ (I now live in the City). This date worked better for us than either MSG or the Pru, so I'm going back to my roots. See you there!!

Just saw Paul McCartney and Roger Waters there - the reno is great! Nice and small - I usually am an MSG or out of town concert traveler - this will be special!

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If this presale code thing is a lottery than rethink the verified fan process. I bet a big number of european subscribers made their set up complete just to be safe. They did so because clear instructions about who should/shouldn’t do so were not given. 

So it might very well be that if you want N-American tickets didn’t get lucky in getting a presalecode while a european subscriber was given a presale code but was never intending to use it. 

(It’s hypothetical but might be true if so... it’s not fair)

 

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2 minutes ago, paulotex said:

You have to go to .com, tour dates, buy tickets for the city your want, you'll then enter the waiting room

 

I did that. It still says on sale soon when directed to evenko. I'm on everything. Webpage, app, the link they sent. I'm freaking out! This happened last time too.

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1 minute ago, n75nva said:

I did that. It still says on sale soon when directed to evenko. I'm on everything. Webpage, app, the link they sent. I'm freaking out! This happened last time too.

clear cache and cookies on device possibly?

 

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