Subscriber chrissy1967 3 Posted November 14, 2017 Subscriber Share Posted November 14, 2017 Just now, Manohlive said: there you go, Chrissy1967 ;-) It's all good! I suggested they pass along their worthless tickets Quote Link to post Share on other sites
Community Moderator Max Tsukino 2,476 Posted November 14, 2017 Community Moderator Share Posted November 14, 2017 1 minute ago, Manohlive said: there you go, Chrissy1967 Please do not catch fights on the threads - Not the time for this. Let's focus on do our best to solve the issues... thanks. Quote Link to post Share on other sites
Subscriber jfp612 6 Posted November 14, 2017 Subscriber Share Posted November 14, 2017 7 minutes ago, lizzykatz said: I wish I had a better sense of how many of us were shut out, besides a boat load. Hundreds? Thousands? There’s you and me (me and you?). That’s two so far. Somebody else can count the rest. Quote Link to post Share on other sites
Subscriber edgebenson 5 Posted November 14, 2017 Subscriber Share Posted November 14, 2017 5 minutes ago, annemarie_pisano said: I am Innocence group and I just called customer support for U2.com and they told me that emails to both Experience and Innocence groups went out last night and they cannot resend... kind of freaking out, too, since I didn't get an email. They said I should wait until tomorrow to see "if" I get a resale code. (If - YIKES11) When I asked what I should do if I don't get a presale code, the customer service rep told me to call back and they would refund my membership fee... but what I want is tickets!! Wow, that doesn't sound right but who knows with this Sh*tstorm we have went through today, anything is possible. I hope they send you a code. Good Luck. Hope they send me one as well but doubtful. I already got "Sorry, but you are not getting a code because TM sucks" email. Quote Link to post Share on other sites
Subscriber Kevinslatteryu2 10 Posted November 14, 2017 Subscriber Share Posted November 14, 2017 Just now, mariana_rielli said: Anyone in Innocence got the email? My gf is in the innocence group and has not received a mail yet. Quote Link to post Share on other sites
Subscriber Madduxa4 6 Posted November 14, 2017 Subscriber Share Posted November 14, 2017 10 minutes ago, lizzykatz said: I wish I had a better sense of how many of us were shut out, besides a boat load. Hundreds? Thousands? I’m shut out. Quote Link to post Share on other sites
Subscriber joshuatreenl 0 Posted November 14, 2017 Subscriber Share Posted November 14, 2017 1 minute ago, jfp612 said: There’s you and me (me and you?). That’s two so far. Somebody else can count the rest. And me... Quote Link to post Share on other sites
Subscriber Manohlive 1,993 Posted November 14, 2017 Subscriber Share Posted November 14, 2017 Just now, Max Tsukino said: Please do not catch fights on the threads - Not the time for this. Let's focus on do our best to solve the issues... thanks. sorry. did not think it was fighting. i stand corrected. Quote Link to post Share on other sites
Subscriber danknapp 14 Posted November 14, 2017 Subscriber Share Posted November 14, 2017 9 minutes ago, annemarie_pisano said: I am Innocence group and I just called customer support for U2.com and they told me that emails to both Experience and Innocence groups went out last night and they cannot resend... kind of freaking out, too, since I didn't get an email. They said I should wait until tomorrow to see "if" I get a resale code. (If - YIKES11) When I asked what I should do if I don't get a presale code, the customer service rep told me to call back and they would refund my membership fee... but what I want is tickets!! That is pretty much the opposite of what everyone else has posted. Innocence emails should be tonight. Unfortunately, I think the phone reps are getting very limited information. If you don't get the email as expected tonight, your best bet is to reach out to the mods as detailed in this thread. They're clearly a bit overwhelmed ATM but are indeed getting back to everyone! Quote Link to post Share on other sites
Subscriber gringo 35 Posted November 14, 2017 Subscriber Share Posted November 14, 2017 6 minutes ago, mariana_rielli said: Anyone in Innocence got the email? Nope. Just an absolute ton of emails letting me know people are replying to this thread. Quote Link to post Share on other sites
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