Jump to content

U2.com 2018 Subscription FAQ Thread


bigwave
 Share

Recommended Posts

  • Subscriber
7 minutes ago, lizzykatz said:

I wish I had a better sense of how many of us were shut out, besides a boat load.  Hundreds? Thousands? 

There’s you and me (me and you?). That’s two so far. 

Somebody else can count the rest. 

Link to comment
Share on other sites

  • Subscriber
5 minutes ago, annemarie_pisano said:

am Innocence group and I just called customer support for U2.com and they told me that emails to both Experience and Innocence groups went out last night and they cannot resend... kind of freaking out, too, since I didn't get an email. They said I should wait until tomorrow to see "if" I get a resale code. (If - YIKES11) When I asked what I should do if I don't get a presale code, the customer service rep told me to call back and they would refund my membership fee... but what I want is tickets!!

Wow, that doesn't sound right but who knows with this Sh*tstorm we have went through today, anything is possible.  I hope they send you a code.  Good Luck.  Hope they send me one as well but doubtful.  I already got "Sorry, but you are not getting a code because TM sucks" email.  

Link to comment
Share on other sites

  • Subscriber
9 minutes ago, annemarie_pisano said:

am Innocence group and I just called customer support for U2.com and they told me that emails to both Experience and Innocence groups went out last night and they cannot resend... kind of freaking out, too, since I didn't get an email. They said I should wait until tomorrow to see "if" I get a resale code. (If - YIKES11) When I asked what I should do if I don't get a presale code, the customer service rep told me to call back and they would refund my membership fee... but what I want is tickets!!

That is pretty much the opposite of what everyone else has posted.  Innocence emails should be tonight.  Unfortunately, I think the phone reps are getting very limited information.  If you don't get the email as expected tonight, your best bet is to reach out to the mods as detailed in this thread.  They're clearly a bit overwhelmed ATM but are indeed getting back to everyone!

Link to comment
Share on other sites

  • bigwave unfeatured this topic

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.
Note: Your post will require moderator approval before it will be visible.

Guest
Reply to this topic...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

 Share

  • Recently Browsing   0 members

    • No registered users viewing this page.
×
×
  • Create New...