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U2.com 2018 Subscription FAQ Thread

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This part of the presale is for the North America leg - If you are outside this region but plan to attend any of these shows, please complete all the steps. For Europe, please wait until the proced

We are still working on this "Not Eligible email" issue... if you don't get any immediate answer to your PM, it doesn't mean we are doing nothing - there are many reports about this and they are arriv

...and today is a truly blessed day. After months of collective feedback-giving about the formats available to us for the annual gift, we have finally been heard. If you look in your account

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14 minutes ago, Keith2 said:

I actually got my code about 5 minutes after I posted (thankfully).

Even though I can't buy my tickets yet, I'm looking at the available tickets for Chicago.  For the last few shows, I have gotten tickets in the first row (around mid-field, mid-court) of the 300 level through the presale.  Now I see those seats are all part of the silver fan package for $295 each and they go back 7 or 8 rows?  The best 300 level seats for presale now are the back rows of the 300 (upper) level?

Keith, did you get the email yesterday?

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39 minutes ago, Keith2 said:

I honestly have no idea how I'm supposed to get tickets today.  I am in the iNNOCENCE group and the site says our presale starts in 1 hour and 45 minutes.  I haven't gotten any texts with any codes or links (double-checked my cell number on my profile page) and haven't gotten any emails regarding tickets either.

The forum just directs me to http://www.u2.com/help and the phone number listed there is busy.



36 minutes ago, Veritastheviper said:

Keith2.  I'm with you.  No nothing... very sad. (But not as sad as my daughter, she's upside down right now)


I was with Keith too, but now I'm just with Veritas - no communication. This is beyond ridiculous. This company and this band have a lot of GD nerve.

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So I still have heard NOTHING!!!!  This is such total SHIT!!!!  U2.com hasn't answered in over 24 hours. REALLY??????  How can U2, u2.com and anyone else their organization justify this??? 29 years in the fan club and this is how they treat me??? I am so disappointed in them I can't even try to explain it. I say with tears in my eyes

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