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U2.com 2018 Subscription FAQ Thread


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  • Community Manager
1 hour ago, Keith2 said:

I honestly have no idea how I'm supposed to get tickets today.  I am in the iNNOCENCE group and the site says our presale starts in 1 hour and 45 minutes.  I haven't gotten any texts with any codes or links (double-checked my cell number on my profile page) and haven't gotten any emails regarding tickets either.

The forum just directs me to http://www.u2.com/help and the phone number listed there is busy.

 

 

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Still on the phone with these people even though I know it's going to be a waste of time.  I never got a passcode text or anything.  Totally ridiculous.  $40 and I get some video content and maybe a book or something in 6 months.  Totally sick of this bulllshit.  

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Question for Big Wave!

If we don't use the code that we were given for today's Innocence presale and additional dates are added, can we use these same codes for that sale or do we need to go through the verified lottery again and hope to get new codes.

Apologies if this has been asked already.  Too many threads to sort through at this point.

Thanks!

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This is what I dislike the most about U2 ticketing.  I realize they (band, mgmt, Ticketmaster/Live Nation, etc.) must to whatever they can to combat scalping, but rarely is it a smooth process.  I was concerned that I wouldn't get a text, and here I am fifteen minutes before the sale (I'm in the INNOCENCE group) and still no text.  I don't think I'm going to get one.  I did everything I was supposed to do; I'm a Verified Fan, but no luck.  Sad.  I think I'll have to wait until tickets go on sale on Monday to the general public.

I've been a member of the fan club since 2001--the biggest reason to get tickets early--and it is rare that I don't run into problems.

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  • Community Manager
8 minutes ago, DBarton said:

Question for Big Wave!

If we don't use the code that we were given for today's Innocence presale and additional dates are added, can we use these same codes for that sale or do we need to go through the verified lottery again and hope to get new codes.

Apologies if this has been asked already.  Too many threads to sort through at this point.

Thanks!

i think any unused codes (from this leg) will still be valid going forward.. though as far as I can see nothing else is confirmed yet.

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