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U2.com 2018 Subscription FAQ Thread


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This part of the presale is for the North America leg - If you are outside this region but plan to attend any of these shows, please complete all the steps. For Europe, please wait until the proced

We are still working on this "Not Eligible email" issue... if you don't get any immediate answer to your PM, it doesn't mean we are doing nothing - there are many reports about this and they are arriv

...and today is a truly blessed day. After months of collective feedback-giving about the formats available to us for the annual gift, we have finally been heard. If you look in your account

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ok so me and my wife and 3 friends, all 5 of us no codes to the general sale.  wow. 


Did ANYONE with a presale code since you are a member here get a code to TRY in the general?

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31 minutes ago, sbeck said:

ok so me and my wife and 3 friends, all 5 of us no codes to the general sale.  wow. 


Did ANYONE with a presale code since you are a member here get a code to TRY in the general?

Don't feel like you missed out - all the tickets that are worth having (i.e., both less expensive than the highest price and not behind the stage and/or with an obstructed view) are long gone. In a way, I'm glad about that - the general admission tickets should have gone to the pre-sale groups.

I tried for about 15 minutes (I got the code for the June 25 MSG show, in case you were curious) - the tickets that were $47-$112 (before fees) were all behind the stage and/or obstructed view; the only ones in front of the stage were the highest price ($331 before fees - yes, even in the 200-level of MSG, even in sections not close to the stage). The Red Zone tickets were long gone too (again, this isn't necessarily a bad thing).

Now, the fact that this was the MSG show may account for the slim pickings - there are a LOT of people who live within commuting distance of NYC and many wouldn't think twice about dropping over $300 per ticket to go to a show - thus, MSG (and LiveNation/Ticketmaster) would have no qualms over charging that much even for seats that are far from the best. The simple fact is that many people will just pay it...

I, for one, will not - I'll try for GA for any additional MSG shows. If I don't get a ticket for MSG, I don't get a ticket. (Fortunately, U2.com did work for me in their pre-sale.)

Good luck to those who are still trying to get tickets!

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23 hours ago, dmway said:

Well, at least we now know that the news has filtered up.

I wonder what proportion of the U2.com membership had difficulty getting pre-sale tickets. Guy seems to be of the opinion that the system worked for most - it would be interesting to know whether or not his statement was realistic or optimistic. I wonder if there is any way of finding that information out...

In any case, my continued wishes for good luck to everyone still trying to get tickets, and also a strong hope that the higher-ups in the U2.com hierarchy can make things right for everyone.

 

It would help if u2.com didn't fuck over the fans by sending emails that you are verified then the next morning getting an email saying oops we made a mistake. You are not entitled too tickets because you didn't renew your membership. THE GOAL IS GREED !

Edited by kitemaster
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Well just as I didn't receive a code via text before the presale last week (innocence group) until I called to get one and they gave it to me over the phone, and then there were no lower bowl or GA ticks left; now I didn't get my Ticketmaster verified fan code texted to me even though I got an email saying I was selected to get an access code and it would be texted to me this morning. Surprise surprise I didn't get the code. I called Ticketmaster and waited on hold for 25 minutes, then held on with representative for another 25 minutes who then told me to write an email to someone at Ticketmaster explaining I didn't get a code. I did this and received email with code about 15 minutes later. Surprise surprise there were no decent seats left. All seats $330 and none in lower bowl, GA or Red Zone.

:-(

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1 hour ago, ralucaploog said:

What is happening?  2nd time trying to get tix, and getting error messages!!!  All I want are 2 GAs.  HELP!!! lol

2  GAs is what everyone wants!   That being said, I hope you get them.

Edited by Manohlive
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On 11/16/2017 at 9:02 PM, unforgettableu2 said:

Manohlive...

I know about the release of the GA's just prior to concert....I used to live in chicago(my favorite place to see U2)....where they have multiple shows....

But, I live in NC now....where that is unfortunately not U2 friendly territory due to the obtuse politics....I saw them in Raleigh, though for the 360 show.....amazing....but, haven't been back.

I have to travel....and plan for these U2 escapades now....since they are not in home state. I have traveled to Chicago. several times...but, I have kids....and the times/date don't often coincide with schedules.....

I wish I could be that flexible...fly by the seat of my pants.....and be  a U2 groupie like I was when young & in college. Responsibility get in the way....

It helps only living 90 minutes from Chicago.  I hope you find a way to get to see the show.  Chicago is my favorite place to see them too.  I especially love seeing the last night they play Chicago. 

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3 hours ago, sbeck said:

ok so me and my wife and 3 friends, all 5 of us no codes to the general sale.  wow. 


Did ANYONE with a presale code since you are a member here get a code to TRY in the general?

Yes, I got my code at 7:43 this morning, and had tix in hand at 10:15.  It was a pain, as I kept trying for better seats.  Did get very nice seats for a very expensive price - wow!

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