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U2.com 2018 Subscription FAQ Thread


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This part of the presale is for the North America leg - If you are outside this region but plan to attend any of these shows, please complete all the steps. For Europe, please wait until the proced

We are still working on this "Not Eligible email" issue... if you don't get any immediate answer to your PM, it doesn't mean we are doing nothing - there are many reports about this and they are arriv

...and today is a truly blessed day. After months of collective feedback-giving about the formats available to us for the annual gift, we have finally been heard. If you look in your account

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27 minutes ago, Emme80 said:

Seems there’s additional dates for cities already scheduled, wondering if anyone thinks there will be any NEW cities announced (It won’t be the same if they don’t come to Phx Az!)...?

If they didn't come to a specific city you would prefer in May or June, they will certainly be visiting on following legs - so, don't think they're not eventually coming to a place near you.

They are beginning their tour here in North America, then clearly they are going to UK/ROI/Europe to hit the summer festival season. After that, they will either go to another region of the planet, or (much more likely) right back to North America in the autumn to hit all the cities that they may miss on the first leg. So, don't think, if your city is not on the first leg, that they won't ever be coming. You're right, they would never leave out Phoenix - if they don't come on the first leg, they will be there on future NA legs. They have followed this pattern for a very long time. So, sooner or later, they're coming! :)

 

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I renewed my subscription to get tix to the show in Montreal. In the past, I've never had a problem getting GAs for Boston or Montreal shows. This time around, something made the process impossible. I'm not sure if it was Ticketmaster (or the Canadian equivalent). After waffling a bit and trying to decide whether I wanted to pull the trigger, I ended up buying mediocre seats just to get inside. Now I see a second Montreal date has been added. I'm so irritated! I feel like I wasted my code on bad seats, and instead I could have kept the code and tried to get tix for the new date that was announced. 

Does anyone have any suggestions? Can the code be reused? Can I get a new code? This is first terrible experience I've had with getting U2 tickets as a subscriber. In the past, it's been totally worthwhile to keep the membership so I can get tickets, but this time I'm really wondering what the purpose of it is...This is maddening!

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47 minutes ago, phriend776 said:

 Does anyone have any suggestions? Can the code be reused? Can I get a new code? This is first terrible experience I've had with getting U2 tickets as a subscriber. In the past, it's been totally worthwhile to keep the membership so I can get tickets, but this time I'm really wondering what the purpose of it is...This is maddening!

Was your code a fanclub code or a different one? Did you get one or two tickets with your code?

If you only got one, your fanclub code is good for two tickets, whether that's two tickets for one show or one ticket for two shows.

 

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I was shut out of using my Innocence code for the first round of presales (was hoping to get GA for MSG but the venue never had that as a selection choice anyway once I finally got access). Hopefully I can use the code for second show that was added. It's too bad membership doesn't get you codes for four tickets anymore.

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My girlfriend has been so lucky as to grab 2 GAs for Boston 1 using her experience code. In a three minutes process (as simple as that!) :wub:

Do you think that if I renew my not-every-year-renowed subscrition to U2.com (this is meant to say I'd be in the innocent group) I'd be lucky just the same?

I'd be great to double the experience, maybe in MSG... and it'd be such a great and unexpected birthday present from me to her/us.. :rolleyes:

 

This said, I'd really like to know how the Verified fan algorithm works... she's an old date fan with an old date profile on TM which has been used every year to buy tickets during the old style U2.com subscirber presale, but me.. I'm a real newcomer and I'm afraid the algorithm may think I'm not a "real" fan..  :huh:

Thanks for any help,

Cì.

 

P.S. I forgot to say "Hello hello" and sorry if I'm annoying you, but this thing is nw and not so easy...

Edited by CicciGoal
Adding hello and thanks
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On 11/21/2017 at 11:36 AM, dmway said:

A tangential question...

I received a download code from LiveNation which, I assume, was sent to me because I bought pre-sale U2 tickets. I generally ignore these, but if the code entitles a person to access U2 music, I might see what's there.

Anyone else get such a code here?

 

Sorry to bump my own post, but I'd really like to know if anyone else got this download link - and if so, what is it for?

 

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