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U2.com 2018 Subscription FAQ Thread


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This part of the presale is for the North America leg - If you are outside this region but plan to attend any of these shows, please complete all the steps. For Europe, please wait until the proced

We are still working on this "Not Eligible email" issue... if you don't get any immediate answer to your PM, it doesn't mean we are doing nothing - there are many reports about this and they are arriv

...and today is a truly blessed day. After months of collective feedback-giving about the formats available to us for the annual gift, we have finally been heard. If you look in your account

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Hi

sorry, I’m sure this has been asked.  I’m looking to buy tix fro LA2 on the general on sale Monday.  Where will I get my verified fan password?

 

i have used my experience pw already for another show and my citi pw that I got for Vegas doesn’t seem to work.  Truth is I’m not sure I properly regestered for LA2. 

 

Frustrated and confused 

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Hi, I had a problem with my code, I could not buy any tickets.
the code displayed only the VIP packages not the other sectors.
I tried many times but the problem continued even on the dates that were later.
Can you explain to me if my code has problems? I have not bought any tickets for this problem, can you help me? thank you

Davide

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11 minutes ago, medulla said:

Hi, I had a problem with my code, I could not buy any tickets.
the code displayed only the VIP packages not the other sectors.
I tried many times but the problem continued even on the dates that were later.
Can you explain to me if my code has problems? I have not bought any tickets for this problem, can you help me? thank you

Davide

Unfortunately, it is not possible to check it at this time. 

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Dear All,

i am a new subscriber so i am new in this forum. I've got some questions:

For the fact i paid 50$ am i a verified subscriber?

I am interested in the European Leg, my set up is incomplete, what should i do?

What should i do in order to have my gift?

Thanks very much and sorry if i bothered you

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5 minutes ago, cafiero2 said:

Dear All,

i am a new subscriber so i am new in this forum. I've got some questions:

For the fact i paid 50$ am i a verified subscriber?

I am interested in the European Leg, my set up is incomplete, what should i do?

What should i do in order to have my gift?

Thanks very much and sorry if i bothered you

No bother at all... welcome to Zootopia!

the verified subscriber process for the US/CA dates is explained in the FAQ which is available in the HELP section: http://www.u2.com/help

As of right now, the process for the EU dates presales has not been published yet. Please keep checking the site and Zootopia periodically - You will be able to find it here...

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