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U2.com 2018 Subscription FAQ Thread

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12 minutes ago, achtunglady1971 said:

I used my codes for my JT tickets and my membership  doesnt expire until 16th February 2018 but I can't see where I can renew. Am I too late? 

I just renewed mine....just to be sure.

Couldn't find the renewal button either......so I tried it another way

I visited my account info page (www.u2.com/profile), the next step is to replace /profile for /subscribe (ww.u2.com/subscribe) and you'll be led to  the right page for renewal.

Hope that wil work for you too :-)

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3 hours ago, gman70 said:

I see it doesnt ban Bots completely from buying tickets, only prevents them from bulk buying. I reckon they will find a way around this new law and nothing will actually change, in favour of the real fans

Exactly my worries... 

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What us the criteria to be rated in the experience or innocence group, I thought @ years would qualify for experience, but I'm still in the innocense group

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Hi.

My subscription will expire next month, but cannot renew ( I cannot find "renew button" or anything alike). I am a little worried to lose my long-time subscriber status to access presales for U2.com members. Anyone can suggest me what I should do or is it the same for everyone? 

Thanks

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1 hour ago, kevincarb said:

What us the criteria to be rated in the experience or innocence group, I thought @ years would qualify for experience, but I'm still in the innocense group

5AE84870-9DED-4255-B9B0-EBBC4C6FCE6A.jpeg

If you feel there is an error with your standing, you may want to contact customer service. 

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49 minutes ago, Tkhr-T said:

Hi.

My subscription will expire next month, but cannot renew ( I cannot find "renew button" or anything alike). I am a little worried to lose my long-time subscriber status to access presales for U2.com members. Anyone can suggest me what I should do or is it the same for everyone? 

Thanks

You should be able to renew by going through the U2Shop tab.

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9 minutes ago, mariane said:

I got email not confirmed on my profile. How can I get it confirmed?

Try reentering the address info and clear cookies/cache.  If that doesn't work, if you have a different email address you can use, try that.

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