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U2.com 2018 Subscription FAQ Thread


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Finally, the U2 3-D Dance Remixes vinyl have been shipped. :Bananaphisto: 

Today, I received mine with the usual thud by the postman. ? Whether or not it is labeled fragile, the postman always delivers vinyl with no love and respect. Probably throws it. ? 

So, did anyone else receive their vinyl gift? 

Hey, it is right in time to start talking about the 2019 gift. ? 

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This part of the presale is for the North America leg - If you are outside this region but plan to attend any of these shows, please complete all the steps. For Europe, please wait until the proced

We are still working on this "Not Eligible email" issue... if you don't get any immediate answer to your PM, it doesn't mean we are doing nothing - there are many reports about this and they are arriv

...and today is a truly blessed day. After months of collective feedback-giving about the formats available to us for the annual gift, we have finally been heard. If you look in your account

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1 hour ago, vevillar said:

They sent my package to the wrong address, even though I updated my address months ago when I moved.  I have sent several emails to Live Nation and no response.  Anyone have any ideas on alternate contact methods??

Have you been using the form here: https://www.u2.com/help

You may also call at: (855) 867-5297 (inside the US) or +1(949) 333-4820 (outside the US).

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8 hours ago, vevillar said:

They sent my package to the wrong address, even though I updated my address months ago when I moved.  I have sent several emails to Live Nation and no response.  Anyone have any ideas on alternate contact methods??

On mine the shipping email shows my old address but the order page in the shop shows the correct address.  I e-mailed them and will try calling tomorrow.  I also updated my address months ago.  I'm sure they will make it right one way or another.

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Me 2 !  My unit was updated on u2 account before my other utilities and sent to wrong unit.  No one answers the phone at live nation.  

Leaves me hearing a loop from songs of innocence. Guess no one has been Into the office for years to update the music.  Hahah. Ugh.  All down hill after farming out to live nation.    Help !,

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I got my vinyl "wall art" (that most probably will never see a wall :rolleyes:) too today.

At least we got WAV downloads this year; I wonder when the site will save themselves money by not posting out vinyl (which costs more both to make and to ship than CDs) to those who don't want vinyl. The obstinacy does boggle the mind...

Oh well - for those who are waiting for the vinyl, it is coming.

 

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