Subscriber Ilmajoki Posted October 9, 2018 Subscriber Share Posted October 9, 2018 Just picked up the shipment from the local post office. Be patience, it will arrive sooner or later. 1 Quote Link to comment Share on other sites More sharing options...
Subscriber John Slimin Posted October 10, 2018 Subscriber Share Posted October 10, 2018 mine arrived today in the UK 1 Quote Link to comment Share on other sites More sharing options...
Subscriber SusanaActhung Posted October 10, 2018 Subscriber Share Posted October 10, 2018 Great, John!!! I'm still waiting... Hope mine to arrive soon. According to your advices, I'll be patient! Quote Link to comment Share on other sites More sharing options...
Subscriber Farmerpotts Posted October 12, 2018 Subscriber Share Posted October 12, 2018 Ge a record player, you know it makes sense. 1 Quote Link to comment Share on other sites More sharing options...
Subscriber ingenpat Posted October 12, 2018 Subscriber Share Posted October 12, 2018 I have a question about the gift. Where can I find out what I ordered when I renewed? I forgot and I don't know if I received something last year. I'm quite chaotic.... Quote Link to comment Share on other sites More sharing options...
Subscriber SusanaActhung Posted October 12, 2018 Subscriber Share Posted October 12, 2018 Ingenpat, U2.com sended me an email telling what my gift was... Visit your profile! In my case, I can see that for me it is the U2 3D vinyl... Quote Link to comment Share on other sites More sharing options...
Subscriber ingenpat Posted October 13, 2018 Subscriber Share Posted October 13, 2018 Thank you. I checked my profile, but couldn't find it. Only 2 subscriber downloads. Quote Link to comment Share on other sites More sharing options...
Community Moderator Max Tsukino Posted October 13, 2018 Community Moderator Share Posted October 13, 2018 2 hours ago, ingenpat said: Thank you. I checked my profile, but couldn't find it. Only 2 subscriber downloads. Please go to the U2 Official store (https://u2.fanfire.com/). Scroll to the bottom and click on ORDER STATUS under the MY ACCOUNT column... You will go to the Order status section. Please check the "Your orders from the past year." section - the most recent one should appear... click on the order number so you can go to that particular order page where you will find all the info, including the gift you did choose when you renewed. If for any reason that information is missing... When you resubscribed and selected the gift, you should have received an invoice email... it's from orderhelp@u2.com (via fanfire.com), the subject is "Invoice for Order# [Your Order # Here]" Check your email archives for it. With the information you find there, you can contact the U2.com store customer support service (CONTACT US on the CUSTOMER SUPPORT column, on the bottom part of the store pages)... Quote Link to comment Share on other sites More sharing options...
Subscriber DaveyWavey Posted October 15, 2018 Subscriber Share Posted October 15, 2018 On 10/13/2018 at 10:03 PM, Max Tsukino said: Please go to the U2 Official store (https://u2.fanfire.com/). Scroll to the bottom and click on ORDER STATUS under the MY ACCOUNT column... You will go to the Order status section. Please check the "Your orders from the past year." section - the most recent one should appear... click on the order number so you can go to that particular order page where you will find all the info, including the gift you did choose when you renewed. If for any reason that information is missing... When you resubscribed and selected the gift, you should have received an invoice email... it's from orderhelp@u2.com (via fanfire.com), the subject is "Invoice for Order# [Your Order # Here]" Check your email archives for it. With the information you find there, you can contact the U2.com store customer support service (CONTACT US on the CUSTOMER SUPPORT column, on the bottom part of the store pages)... That's kind-of useful, although I had to go to the U2 Store via the link at the top of the U2.com site (not the direct Fanfire link) in order to be logged in. That said, the information available in my order status is pretty sparse, with no tracking number etc. Still, I've learned to be patient with anything coming from Fanfire -- their process does run at an incredibly glacial pace! 1 Quote Link to comment Share on other sites More sharing options...
Subscriber Paulj101 Posted October 17, 2018 Subscriber Share Posted October 17, 2018 Mine arrived a few days ago - woohoo. Quote Link to comment Share on other sites More sharing options...
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