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U2.com 2018 Subscription FAQ Thread


bigwave
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So from what I can see as I’m in Europe and I’ll be buying tickets for Europe I don’t need to do anything .

 

but what I want to know is , my current subscription does is good until Jan 2018 - do I need to renew now and pay again now to get the presale Europe tickets ? 

Edited by bobmcd
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16 hours ago, Max Tsukino said:

Seeking clarification about what advantage (if any, if you already have a paid subscription)  from preordering the album.

But assume that the priority is to have a paid, verified subscription...

great thanks max. will i get a pm or will it be pinned somewhere. lots of pages to go through here!

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19 hours ago, kipk999 said:

Just to reply, I upped in Sept and had to do it again yesterday to get "verified"

 

I have seen where the mods (who do a fantastic job) tell us to contact customer service...

I did send an email to customer service (never answered and same as previous times in the past where have sent emails To them  that were never answered)  and made two calls where I literally wanted to throw my phone against the wall. I was told by TWO  different customer support reps that " no renewal, no presale code"  there was absolutely nothing I could say to get past this roadblock. 

I "re-upped" the 40$ does piss me off?  YES ! but not as much as the stress of fighting and not being able to get tickets. 

Is it wrong to do this to fans? Absolutely. 

I have a feeling this presale will surpass the queuing debates by a long shot. ☹️

We'll see how you feel when you still have to fight to get tickets.   I'm all set, with setup complete and ready to go, but the dates and cities don't work for me.   They will be adding more dates and cities, so I'm not panicking.    Also, I think days are gone where you can't score tickets to a u2 show.

Vegas, Nashville, or Montreal would have been my destinations but not meant to be this time.   If Montreal was on a weekend.... 

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2 hours ago, julieh said:

As above, Can we European s (And rest of world)  please have clarification as soon as you know. Thankyou 

Yes. As soon as we have clarification, we will post it. 

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If this can be help to somebody/anybody:

Today I succeed to complete setup as a Verified subscriber on "Account info" page (U2.com) WITHOUT renewing my subscription. Probably this is possible because I have active subscription valid till 16 February 2018 and I DIDN'T use my 2017 presale code for any show from "The Joushua Tree" tour (I buy tickets for this tour on 11 January 2017 with presale code from my 2016 subscribtion - if you remember, U2.com extended 2016 subscription till February 2017).

My English is not perfect, but I hope that what I am saying is clear enough.

Edited by perymason
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11 hours ago, jaimearodriguez said:

thanks Mich. This removes some uncertainty from rumors I had heard we had to pick a city.

We need to be careful about our understanding of buying tickets for this tour (I'm going to leave out Citi because it's not one I can access.)

1) U2.com - we Verify our account through our U2.com profile page in order to be verified for U2.com presales. So far, I haven't seen anything about narrowing down a city choice.

2) General onsale - we have to Verify our TM account for this as well. AND, we do have to select the specific show. If you are hoping to buy tickets for more than one show then you need to verify your account for EACH SHOW.

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1 hour ago, perymason said:

If this can be help to somebody/anybody:

Today I succeed to complete setup as a Verified subscriber on "Account info" page (U2.com) WITHOUT renewing my subscription. Probably this is possible because I have active subscription valid till 16 February 2018 and I DIDN'T use my 2017 presale code for any show from "The Joushua Tree" tour (I buy tickets for this tour on 11 January 2017 with presale code from my 2016 subscribtion - if you remember, U2.com extended 2016 subscription till February 2017).

My English is not perfect, but I hope that what I am saying is clear enough.

 

Ok You could complete set up cause you've got a North America TicketMaster account

I've got a French TicketMaster account ...

my subscription is active til 31 january 2018 (like many of the Old Zootopians here .... )

and I didnt use any of my 2017 presale code (there are No Presale code anymore in my account ... like You !!! ... so we can"t use them !!)

 

So Now I'm just waiting ... til 2018 maybe for Europe

 

 

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6 hours ago, monica martino said:

Since the more I read the less I know... :P

Still didn't understand if 

-not being interested in usa presale I MUST complete the process for being verified subscribers and verified fan by Nov 12th

-either or not I must but  do it and hence receive the code for Usa/Canada presale , will I still be eligible for european/rest of the world presale ? with the same code or will we receive a new one ? 

Thanks 

 

 

Same question! 

And same problem, the more I read, the more I get confused. 

As European fans, do we have to do any things now? Renew or not? Etc.

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