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U2.com 2018 Subscription FAQ Thread


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This part of the presale is for the North America leg - If you are outside this region but plan to attend any of these shows, please complete all the steps. For Europe, please wait until the proced

We are still working on this "Not Eligible email" issue... if you don't get any immediate answer to your PM, it doesn't mean we are doing nothing - there are many reports about this and they are arriv

...and today is a truly blessed day. After months of collective feedback-giving about the formats available to us for the annual gift, we have finally been heard. If you look in your account

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Does TM know that they must not type in the 0 after the country code in order to send a code to a phone number outside the United States?

(u2. com automatically adds the 0 to every cell phone number)

Edited by spacko
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@bigwave from what account page shows looks like set up complete but no renewed is elegible to receive presale codes

MY ACCOUNT

YOUR USER INFORMATION

LOGIN NAME xxxxxx

DISPLAY NAME (Your Community Name)

monica martino

EMAIL STATUS

Verified

SUBSCRIPTION ACTIVE UNTIL

02 March 2018

PRIORITY ACCESS GROUP

eXPERIENCE

PASSWORD xxxxxx

U2.COM VERIFIED SUBSCRIBER PRESALE

We're committed to identifying and removing scalpers and bots to ensure more tickets go into the hands of U2.com Verified Subscribers. In order to be eligible for Subscriber presale ticket access, please click each link and complete the below steps.

SETUP COMPLETE

Disconnect Ticketmaster Account

You have until Sunday, November 12 at 7pm PT to complete the above setup.

 

Verified Subscribers will receive a text by 5am PT the morning of the presale start. Your text will include a link to purchase along with your unique presale access code to unlock access to tickets before the presale begins.

 

Might be because my subscription was renewed after I used my jt tour presale codes which actually were with my previous subscription (2016/2017)?

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4 hours ago, bobsheinblum said:

Make tickets will call only, keep the tickets from the brokers.

That's logistically impossible. Most arenas are 18,000-25,000 seats, stadiums are 50,000+. Even if you have 20 or more ticket windows (and some venues don't have that many), you are talking about a process that would literally take all day.

Assume 20,000 tickets (approximately the size of MSG), all sold in pairs. That's 10,000 transactions. If you have 20 available will-call windows, each has to process 500 transactions. At one minute each, that's just over 8 hours, without any problems cropping up and the system running perfectly.

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10 hours ago, Max Tsukino said:

wait until the US/CAN presale ends and the EU presale starts...

Can i renew my sub after the US presale ends and the EU presale starts? Or do i need to renew my sub before Nov 12 in order to apply to the EU presale starts?

I only want to go to a show in Europe.

Please help!

Edited by cpaxlvacy
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11 hours ago, bigwave said:

As far as I can see it can;t hurt. And stops your pants falling down

I have trouble understanding why you keep repeating false news.

In the faq it says:

"This Presale and verification process is for U2 shows in U.S. + Canada only. If you wish to attend a show in U.S. + Canada, please enter your North American Ticketmaster account info or create one in advance."

I guess my pants will be just fine. Or as we say around here:

Parempi viikko vuntierata kuin päivä tehdä turha työtä

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52 minutes ago, cpaxlvacy said:

Can i renew my sub after the US presale ends and the EU presale starts? Or do i need to renew my sub before Nov 12 in order to apply to the EU presale starts?

I only want to go to a show in Europe.

Please help!

I want to know! Please let us know! So confused now. Sorry!

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Eu

28 minutes ago, Vienis said:

I have trouble understanding why you keep repeating false news.

In the faq it says:

"This Presale and verification process is for U2 shows in U.S. + Canada only. If you wish to attend a show in U.S. + Canada, please enter your North American Ticketmaster account info or create one in advance."

I guess my pants will be just fine. Or as we say around here:

Parempi viikko vuntierata kuin päivä tehdä turha työtä

no false news at all ... with the information presented to you, you can get to a decision: do it or don't. just that and the pants and the week are untouched...

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