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U2.com 2018 Subscription FAQ Thread


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This part of the presale is for the North America leg - If you are outside this region but plan to attend any of these shows, please complete all the steps. For Europe, please wait until the proced

We are still working on this "Not Eligible email" issue... if you don't get any immediate answer to your PM, it doesn't mean we are doing nothing - there are many reports about this and they are arriv

...and today is a truly blessed day. After months of collective feedback-giving about the formats available to us for the annual gift, we have finally been heard. If you look in your account

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5 minutes ago, 2000_man said:

Can you sign up for the fan club presale and the citi presale? I know fan club limits you to 2 tickets. I need 3. Was wanting to get 2 in fan club presale and then 1 in citi presale.

Let's wait for an update... in the meantime, this is the info from the FAQ:
 

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Is the Verified Subscriber presale/registration the same as the Verified Fan or Verified Citi?
No, Verified Subscriber presale is for U2.com Subscribers ONLY. Verified Citi is exclusive to Citi card holders. Ticketmaster Verified Fan is also unique, and is open to the public to register free of charge. Verified U2.com Subscribers will have first access to tickets.

 

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According to the detail in the renewing of subscription,12 months will be added to the end of your current subscription.Mine ,like a fair few from the lateness of details in late 2016 when they tagged on an extra month because no one knew what was happening,ends in Feb 2018.But seeing as this 12th Nov deadline to verify is for North America,as far as I'm concerned it doesn't apply to me at this stage.When Europe is announced then I'll renew & verify with Ticketmaster dot co dot uk,and it does mention that too in the FAQ's.That's my understanding as I see things.

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1 hour ago, bonoeire said:

Has anyone else had a problem at the Fan Validation page?  I successfully linked ticketmaster, but even after renewing subscription (which actually was not expiring until april), I still do not have the subscription line unlocked.  As a result, I still have the red incomplete message.  

Any suggestions?

 

I had to go to my phone and renew on the mobile site.  It wouldn't add a subscription to my cart any other way. 

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How Many Tickets can I buy? What is the ticket limit?
Verified U2.com Subscriber can purchase 2 tickets for any U2eiTour show(s)

 

I used my 2017 subscription code in The Joshua Tree Tour, if I renew for 2018 and use my subscriber code to buy 2 tickets in a Europe Leg for example, I couldn’t use it in a hypothetical South American leg?

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1 minute ago, SAYDEE said:

How Many Tickets can I buy? What is the ticket limit?
Verified U2.com Subscriber can purchase 2 tickets for any U2eiTour show(s)

 

I used my 2017 subscription code in The Joshua Tree Tour, if I renew for 2018 and use my subscriber code to buy 2 tickets in a Europe Leg for example, I couldn’t use it in a hypothetical South American leg?f

from the FAQ:

How Many Tickets can I buy? What is the ticket limit?
Verified U2.com Subscriber can purchase 2 tickets for any U2eiTour show(s)

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