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U2.com 2018 Subscription FAQ Thread


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This part of the presale is for the North America leg - If you are outside this region but plan to attend any of these shows, please complete all the steps. For Europe, please wait until the proced

We are still working on this "Not Eligible email" issue... if you don't get any immediate answer to your PM, it doesn't mean we are doing nothing - there are many reports about this and they are arriv

...and today is a truly blessed day. After months of collective feedback-giving about the formats available to us for the annual gift, we have finally been heard. If you look in your account

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4 minutes ago, padrepio said:

image.png.e459be2c57b6e398e72c03013ae5541d.png

this is screen grab of earlier e mail i was talking about...as you can see  if you are a european fan you have to wait

Thanks for this Mary, that's helpful. Is there any way you could reply to let them know that this isn't clear enough in the information they have sent out already, and that the site or FAQs need to be updated to reflect this. That would save them a ton of grief and probably reduce their email workload!

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it was actually myself that screen grabbed the above e mail mate...I was sent this today by a fella called Ken Wong who runs a u2 facebook page called U2 IS MY LIFE.  I had asked him if he hadh ad any clarification on this matter re european fans verifying through us ticket master when they had no intention of going to the us and this is the screengrab that he sent me back..i

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1 minute ago, padrepio said:

it was actually myself that screen grabbed the above e mail mate...I was sent this today by a fella called Ken Wong who runs a u2 facebook page called U2 IS MY LIFE.  I had asked him if he hadh ad any clarification on this matter re european fans verifying through us ticket master when they had no intention of going to the us and this is the screengrab that he sent me back..i

Oh I see. So this is kind of friend-of-a-friend information. OK. Not sure what to think now. I mean I'm sure they're trustworthy and everything but, you know...

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so would I

But surely it makes sense to only verify yourself to the ticketmaster account you intend to use when buying tickets? Initially i thought if i am issued with a code i will still be able to use that code when euro tour dates are announced but it doesnt sound that way even though there is nothing specific in the official e mail they are just asking everyone to sign up to the verification process no matter where they are in the world..

One line in the email stating that verification process is only for tour dates that have been announced so far would have done the trick

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