Community Moderator Max Tsukino Posted November 1, 2017 Community Moderator Share Posted November 1, 2017 1 minute ago, raymondkavanagh said: The fan validation is mnot working - Why do I have to do this, been subsribed since it started years ago!HELP!!!!! what is the part that it's not working for you? Quote Link to comment Share on other sites More sharing options...
Subscriber gmc Posted November 1, 2017 Subscriber Share Posted November 1, 2017 42 minutes ago, danjo said: So, just to make sure I have this right... Current sub is due to run out in August next year, but if I want access to next tour presale I have to renew again even though there is no news on how the European side of things is going to work? Do I also need to pre order the album or is that a different presale experience for all of this craic? If you renew now,12 months will be added to your current subscription,so you will run out in August 2019 if you decide to renew.I wouldn't worry,wait for Europe to be announced,then take it from there.But yes,to be a verified fan for this tour for pre sales codes etc you'll need to renew. Quote Link to comment Share on other sites More sharing options...
Subscriber davidbaumre Posted November 1, 2017 Subscriber Share Posted November 1, 2017 My U2 subscription is good through 1/9/2018. I bought my 4 tickets for Joshua Tree at the Rose Bowl. Also went to other shows but bought tickets through general sale I just logged in, tied my TM account and verified myself. Will I be able to buy tickets for the 2018 tour on the subscriber presale next week? Quote Link to comment Share on other sites More sharing options...
Subscriber finz_89 Posted November 1, 2017 Subscriber Share Posted November 1, 2017 (edited) 29 minutes ago, Max Tsukino said: what is the part that it's not working for you? currently when you click on the renew link (from the list of validation tasks) it takes you to the address confirmation page. Once checking the boxes and hitting 'continue', it will hang and eventually give a gateway error (502) error. Several attempts Edited November 1, 2017 by finz_89 Quote Link to comment Share on other sites More sharing options...
Subscriber LdeC Posted November 1, 2017 Subscriber Share Posted November 1, 2017 I get a different message : Something like "Our store is currently closed for scheduled maintenance" followed by the Ticketmaster and Fanfire customer service phone numbers Luc Quote Link to comment Share on other sites More sharing options...
Subscriber mksiggy75 Posted November 1, 2017 Subscriber Share Posted November 1, 2017 Ok. I am so confused here. My membership currently expires 06/2018. I bought my 4 JT2017 tickets earlier this year with my code. i have already completed the Ticketmaster portion, so my account info shows "setup complete". But in order to be eligible for e&i presale tix, I still need to renew my U2 dot com membership, is that correct? having participated in several verified fan presales over the last year, I can say this will be a damn disaster. The system is not thwarting bots/resellers IN THE LEAST and only making things more difficult for fans, especially when you add this u2 dot com membership on top of it. Not pleased. 1 2 Quote Link to comment Share on other sites More sharing options...
Subscriber lipo65 Posted November 1, 2017 Subscriber Share Posted November 1, 2017 Same problem here! Quote Link to comment Share on other sites More sharing options...
Community Moderator Max Tsukino Posted November 1, 2017 Community Moderator Share Posted November 1, 2017 Thanks. Reported. Please wait a bit to continue the procedure... Quote Link to comment Share on other sites More sharing options...
Subscriber colincooper Posted November 1, 2017 Subscriber Share Posted November 1, 2017 Trying to renew subscription but just getting message saying problem with gateway. Also if I buy album and ticket section can I use code for one gig and my subscription code for a different gig. Quote Link to comment Share on other sites More sharing options...
Subscriber colincooper Posted November 1, 2017 Subscriber Share Posted November 1, 2017 5 minutes ago, mksiggy75 said: Ok. I am so confused here. My membership currently expires 06/2018. I bought my 4 JT2017 tickets earlier this year with my code. i have already completed the Ticketmaster portion, so my account info shows "setup complete". But in order to be eligible for e&i presale tix, I still need to renew my U2 dot com membership, is that correct? having participated in several verified fan presales over the last year, I can say this will be a damn disaster. The system is not thwarting bots/resellers IN THE LEAST and only making things more difficult for fans, especially when you add this u2 dot com membership on top of it. Not pleased. I agree do they think people have got endless amount of money being a U2 fan is becoming far to expensive. Quote Link to comment Share on other sites More sharing options...
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