Jump to content

U2.com 2018 Subscription FAQ Thread


Recommended Posts

  • Community Moderator
1 minute ago, raymondkavanagh said:

The fan validation is mnot working - Why do I have to do this, been subsribed since it started years ago!HELP!!!!!

 

what is the part that it's not working for you?

Link to post
Share on other sites
  • Replies 2.4k
  • Created
  • Last Reply

Top Posters In This Topic

Top Posters In This Topic

Popular Posts

This part of the presale is for the North America leg - If you are outside this region but plan to attend any of these shows, please complete all the steps. For Europe, please wait until the proced

We are still working on this "Not Eligible email" issue... if you don't get any immediate answer to your PM, it doesn't mean we are doing nothing - there are many reports about this and they are arriv

...and today is a truly blessed day. After months of collective feedback-giving about the formats available to us for the annual gift, we have finally been heard. If you look in your account

Posted Images

  • Subscriber
42 minutes ago, danjo said:

So, just to make sure I have this right... Current sub is due to run out in August next year, but if I want access to next tour presale I have to renew again even though there is no news on how the European side of things is going to work? 

Do I also need to pre order the album or is that a different presale experience for all of this craic? 

 

If you renew now,12 months will be added to your current subscription,so you will run out in August 2019 if you decide to renew.I wouldn't worry,wait for Europe to be announced,then take it from there.But yes,to be a verified fan for this tour for pre sales codes etc you'll need to renew.

Link to post
Share on other sites
  • Subscriber

My U2 subscription is good through 1/9/2018. I bought my 4 tickets for Joshua Tree at the Rose Bowl. Also went to other shows but bought tickets through general sale:)

 

I just logged in, tied my TM account and verified myself. Will I be able to buy tickets for the 2018 tour on the subscriber presale next week?

Link to post
Share on other sites
  • Subscriber
29 minutes ago, Max Tsukino said:

what is the part that it's not working for you?

currently when you click on the renew link (from the list of validation tasks) it takes you to the address confirmation page.  Once checking the boxes and hitting 'continue', it will hang and eventually give a gateway error (502) error.  Several attempts

Edited by finz_89
Link to post
Share on other sites
  • Subscriber

I get a different message :

Something like "Our store is currently closed for scheduled maintenance"

followed by the Ticketmaster and Fanfire customer service phone numbers

 

Luc

Link to post
Share on other sites
  • Subscriber

Ok.  I am so confused here.  My membership currently expires 06/2018.  I bought my 4 JT2017 tickets earlier this year with my code.

 

i have already completed the Ticketmaster portion, so my account info shows "setup complete".

 

But in order to be eligible for e&i presale tix, I still need to renew my U2 dot com membership, is that correct?

 

having participated in several verified fan presales over the last year, I can say this will be a damn disaster.  The system is not thwarting bots/resellers IN THE LEAST and only making things more difficult for fans, especially when you add this u2 dot com membership on top of it.  Not pleased.

  • Upvote 2
  • Brilliant 1
Link to post
Share on other sites
  • Subscriber
5 minutes ago, mksiggy75 said:

Ok.  I am so confused here.  My membership currently expires 06/2018.  I bought my 4 JT2017 tickets earlier this year with my code.

 

i have already completed the Ticketmaster portion, so my account info shows "setup complete".

 

But in order to be eligible for e&i presale tix, I still need to renew my U2 dot com membership, is that correct?

 

having participated in several verified fan presales over the last year, I can say this will be a damn disaster.  The system is not thwarting bots/resellers IN THE LEAST and only making things more difficult for fans, especially when you add this u2 dot com membership on top of it.  Not pleased.

I agree do they think people have got endless amount of money being a U2 fan is becoming far to expensive. 

Link to post
Share on other sites
  • bigwave unfeatured this topic

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.
Note: Your post will require moderator approval before it will be visible.

Guest
Reply to this topic...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

  • Recently Browsing   0 members

    No registered users viewing this page.


×
×
  • Create New...