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U2.com 2018 Subscription FAQ Thread

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Just got this email today. But I am renewed and verified so why would I get this 

 

Last Chance! Renew Your Membership Today to Access Presale 

Don't miss out on getting first access to the eXPERIENCE + iNNOCENCE Tour!

Your current U2 Subscription is not eligible for presale access because you have used your presale access code to purchase tickets on the recent Joshua Tree Tour.

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5 minutes ago, westree said:

Just got this email today. But I am renewed and verified so why would I get this 

 

Last Chance! Renew Your Membership Today to Access Presale 

Don't miss out on getting first access to the eXPERIENCE + iNNOCENCE Tour!

Your current U2 Subscription is not eligible for presale access because you have used your presale access code to purchase tickets on the recent Joshua Tree Tour.

this seems to be a blanket email they’re sending to all members.  as long as your account info says that you’re verified you should be ok.

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31 minutes ago, ABEL said:

i live in the netherlands and don’t wish to participate in the US presale.  i have renewed my subscription so i  can get european presale codes when the european presale is announced.  i understand from the FAQ that attaching a north american ticketmaster account is only for those wanting to purchase tickets to US dates.  as i used to live in the US, i have a US ticketmaster account. so  i have attached it to my account and am verified but will this hurt me for the european presale if i have my US ticketmaster account attached?  or should i unnattach it from my account until the european dates are announced? 

i done the same as you mate...i live in glasgow...i disconnected from ticketmaster n.a /..i am now showing red as unverified..am waiting to verify when euro dates are announced..i was scared that if i remain verified i will be sent out a code for n.a which i will not use and it would be of no use to me for europe(again this has not been made clear)  If a code sent out to me for n.a is not used and cannot be used for euro dates then you would be up shit creek without a paddle...it is not even clear if euro dates are gonna be organised the same way as the american dates

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sorry for asking this mods as its off topic but in case all this presales carry-on becomes a big let down is there anybody on here who remembers how much red zone tickets were(preferably in the uk) for the indoor leg of i and e tour? as i have a feeling this is the only way am gonna get tix for this tour...any info on how much they were would be appreciated thanks

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32 minutes ago, padrepio said:

i done the same as you mate...i live in glasgow...i disconnected from ticketmaster n.a /..i am now showing red as unverified..am waiting to verify when euro dates are announced..i was scared that if i remain verified i will be sent out a code for n.a which i will not use and it would be of no use to me for europe(again this has not been made clear)  If a code sent out to me for n.a is not used and cannot be used for euro dates then you would be up shit creek without a paddle...it is not even clear if euro dates are gonna be organised the same way as the american dates

as there’s still no clear answer,  and it’s almost time for bed here, i’ve just disconnected mine too. 

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I just renewed my membership. I will go to shows in Europe!! Do i leave my american ticketmaster account unlinked and wait for the European presale? 

P.S. Please dont give an answer like, "do as you want, is up to you".

Thanks

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3 minutes ago, cpaxlvacy said:

I just renewed my membership. I will go to shows in Europe!! Do i leave my american ticketmaster account unlinked and wait for the European presale? 

P.S. Please dont give an answer like, "do as you want, is up to you".

Thanks

Linking the account is not necessary if you do not want to attend a North American show in leg 1.... you can wait until the European presale...

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4 hours ago, Emme80 said:

I just spoke with customer service and was told :

1) if I see green lit "set up complete", it does mean just that. She put me on hold for awhile (when I asked about my JT2017 tx & of that still meant I needed to renew early...) Said I'm lit on her side for a code to be sent. She did say if I'm a paid/active subscriber, I will certainly get a code 2-4 hrs (with a link) before presale on Tues., 14th. 

*said there has been a glitchs all over w/telephone number submit confusing people (can call and confirm it's the number on your acct, but that if that's the # you've submitted, it's "the one". And unless you want to change it, just hit submit once and leave it). 

*said the renew early glitch for changing the group presage has been fixed (asked b/c I'm due in Jan & figured I'd take NO chances & just do it now anyways.) I'll let you all know how that goes...

*lastly, she said that all the "glitches" were either fixed today or are in process. Their goal was to have the fixed by end of today. Cutting it a little short...but...I suppose U2 is always pushing the boundaries. Even w/tickets! 

Even with complete assurance, I'm always sitting on the edge, holding onto hope it all works out...and it does. Nevertheless, I'm still sitting there. Just thought I'd let you all know what I heard in my call. 

So, here's to hope! 

 

 

Good post thanks,  Is it only SMS?  Do we get an email as well?  If so, WHAT email address so they use?

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20 minutes ago, Max Tsukino said:

Linking the account is not necessary if you do not want to attend a North American show in leg 1.... you can wait until the European presale...

Thanks Max!!!

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1 hour ago, sbeck said:

Good post thanks,  Is it only SMS?  Do we get an email as well?  If so, WHAT email address so they use?

I just called to see about that and she said yes, it is only by SMS...not via email. Unfortunately. 

I asked about European accounts...she said that will be an entirely different code to be issued. 

I lastly, again, asked about guaranteed code (not guaranteed tickets, as that is never guaranteed) and she did say there IS a chance that if the algorithm detects something, someone may not get a code. But, she said that they're not expected it to be a high likelihood. So, I suppose it can happen. :/ 

hope that helps any bit.

Edited by Emme80

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