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U2.com 2018 Subscription FAQ Thread


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This part of the presale is for the North America leg - If you are outside this region but plan to attend any of these shows, please complete all the steps. For Europe, please wait until the proced

We are still working on this "Not Eligible email" issue... if you don't get any immediate answer to your PM, it doesn't mean we are doing nothing - there are many reports about this and they are arriv

...and today is a truly blessed day. After months of collective feedback-giving about the formats available to us for the annual gift, we have finally been heard. If you look in your account

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8 minutes ago, Pichette88 said:

My account page shows "setup complete" and experience group yet I still haven't received an email.  I'm really starting to doubt that I'll receive a presale code in the morning.

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CODE DELIVERY

Tomorrow morning, Tuesday, November 14 you will receive a text message that includes:

• A link to begin your purchase for the North American tour dates
• Your unique presale access code

Email only for exceptional circumstances...

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3 minutes ago, mindy said:

I'm a long time Experience member (original Propaganda member). My set up is complete, but it says my email address is not verified.  Is that why I'm not getting an email?? Very upset.

give it time, see previous answers

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12 minutes ago, kimber said:

I always have been able to get 4 tix for arena shows via pre-Sale and now I only can get 2? Why the heck?

It was only 2 for i+E. I had a very pissed off 12 year old because I went with her father and she stayed home. I hoping for 2GA in the pre-sale and a third in the general on-sale. Otherwise I'm going to have a pissed off 14 year old.

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7 minutes ago, bgans said:

It was only 2 for i+E. I had a very pissed off 12 year old because I went with her father and she stayed home. I hoping for 2GA in the pre-sale and a third in the general on-sale. Otherwise I'm going to have a pissed off 14 year old.

Yeah, I was planning to take my wife and my two teenager boys. I guess two peeps on my family won't be happy. Too bad. Why not 4 tickets, kind of lame.

Well, I'll take a shot on the general sale. Maybe I'll be lucky. 

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