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U2.com 2018 Subscription FAQ Thread

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This part of the presale is for the North America leg - If you are outside this region but plan to attend any of these shows, please complete all the steps. For Europe, please wait until the proced

We are still working on this "Not Eligible email" issue... if you don't get any immediate answer to your PM, it doesn't mean we are doing nothing - there are many reports about this and they are arriv

...and today is a truly blessed day. After months of collective feedback-giving about the formats available to us for the annual gift, we have finally been heard. If you look in your account

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Same situation here, husband and Wife (accounts MarcelS and BigGirl) both longtime members.

First email were in and now both email were out..... 

so please add us both to that list 

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Same with me. I got a confirmation e-mail that I get access to presales and two hours later I got a correction e-mail that they made a mistake and that I would not be allowed to take part.


Thanks for any help! @zoo mods

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Anyone who received the "NOT ELEGIBLE" email please send this information via PM to the Moderation team:

When did you resubscribe? (Did you resubscribe recently for this presale and did all the verification process? or Did you resubscribe earlier, did all the verification process and got the green VERIFIED box?

Date for the end of your subscription cycle

Please also send your Order #



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