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Presale Codes Not Guaranteed for Fan Club Members?


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1 minute ago, jesrick said:

THANK YOU!

Yep-

Also re-reading your post.  Are you in the experience group or innocence?   Rereading makes me think innocence, if so- your sale is tomorrow. Innocence group will get email tonight and text tomorrow.  Although same holds true tomorrow- if any issues PM the mods :)

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Don't panic. Bigwave explained it on the @u2 podcast today (https://www.pscp.tv/iChris/1zqKVMkvEylxB?t=46) If you have the green "setup complete" button and you are not a ticket scalper with a Ticketm

PM the mods (see Subscription 2018 FAQ thread), they are working to get codes for everyone. It does take time, but they need your information to make it happen. 

I'm going to be pretty pissed if subscribers don't get a code.  That should be universal. I can grudgingly accept Ticketmaster not giving all 'verified' fans a code for the general sale. (I think

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3 minutes ago, kwaite said:

Yep-

Also re-reading your post.  Are you in the experience group or innocence?   Rereading makes me think innocence, if so- your sale is tomorrow. Innocence group will get email tonight and text tomorrow.  Although same holds true tomorrow- if any issues PM the mods :)

I'm so daft. I thought today was Wednesday. I am in fact part of the innocence group...thanks again!

Edited by jesrick
wrong word
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9 minutes ago, jesrick said:

I'm so daft. I thought today was Wednesday. I am in fact part of the innocence group...thanks again!

glad it is just that!  Hopefully, you get email tonight (around 10-11pm EST) and text(s) tomorrow.  If any issues PM the mods they are the real super heroes during this time. Good Luck!

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I spoke with U2.com, and got told that I'm not a verified fan, so I can't get a presale code. How is this possible? I renewed my membership early, through 2019. How am I not a verified fan? U2 used to care about the fans, but now they really don't care at all. This is ruining my life, I live for my U2 concerts.

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Did you take the other steps as required? You had to link your account here to your Ticketmaster account. It would say “set up complete” in your profile when it was done.

Just checking...

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28 minutes ago, Claudiasue said:

Thanks Kwaite. Where am I supposed to PM them? On twitter? I'm having trouble navigating all this, I'm still in shock. I've been hearing U2 since Zoo TV, cannot believe I didn't get a code.

PM them in the forums here.  See below.  

 

 

 

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My concern is that if people were not picked for the presale, who's to say they can participate in the general sale? If TM determined an issue to the account to disqualify them, it could happen again. Yet, fans that are really scalpers are posting tickets for resale right now. Way to beat the system, guys! You really got them this time.

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