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5 minutes ago, theladyA said:

A-ha! good purpose....makes sense, I retract...then I wonder who the "genius" was that had them inverted into the RZ for the Innocence tour ;-).  

In that configuration, they use the steps from inside the RZ to see into the main GA crowd. 

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For the past two tours I was in the first group to purchase tickets.  On my computer and refreshed exactly on time.  Both tours got Red Zone tickets (Innocence and JT in  at the MSG and Meadowlands re

Hey Ashley, it appears that the seating chart is the same from the 2015 Innocence Tour.  I believe we don't know yet where exactly the RZ will be or it will be the same.  For JT 2017 they kind of fixe

See you in June in the RZ nikb.

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22 hours ago, johnbrewer said:

i'd call it more than a glitch

 

On 11/14/2017 at 10:14 AM, theladyA said:

For the past two tours I was in the first group to purchase tickets.  On my computer and refreshed exactly on time.  Both tours got Red Zone tickets (Innocence and JT in  at the MSG and Meadowlands respectively), today I got on for MSG for Experience and no Red Zone tickets were coming up.  I had to change from "Best Available" to specifically hitting radar button for Red Zone seating.  Had to change number of tickets from 2 to 1.  1 came up available and then switched back to 2 as quantity and got them.  This was at 10:09am.  Took 9 minutes so something was glitchy in the system.  Also no GA tickets were coming up available.  None.  Only VIP $695 party tickets and the same lower section, 115.  The release of tickets for this presale, at least in the first 9 minutes was limited, wonky, glitchy and something is still amiss despite attempts to offer longest term fans a pre-presale, verify fan only through TM and you lower supply to them...??? Something smells fishy.  Hope this helps others who want this "experience" too.  :-) Grateful I found what I'm looking for...

Not sure what the glitch you think you have discovered is.  This happens all the time.  Tickets are unavailable because they are in someone's cart.   people that put in best available get the Red zone tickets.    Then they release the tickets because they don't want to spend a ridiculous amount of money.  hence the tickets become available when you search later.   

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23 minutes ago, Gjachts said:

 

Not sure what the glitch you think you have discovered is.  This happens all the time.  Tickets are unavailable because they are in someone's cart.   people that put in best available get the Red zone tickets.    Then they release the tickets because they don't want to spend a ridiculous amount of money.  hence the tickets become available when you search later.   

The glitch(es) were multiple.  RZ tickets did not appear as you say and I started explaining at the beginning of this thread.  After you selected Red Zone the type of section/package when you allowed the second seating drop down to default to "Best Available" or selected "Best Available" no Red Zone appeared.  You had to manually select Red Zone which at the bottom of the list.  Second glitch was none were coming up, I had to switch to 1 ticket and 1 was available but in checkout I got 2.  Third glitch, was that sections like GA and seats were limited for a presale that was suppose to be about opportunity for fans. So it was "glitchy".  And certainly as this thread and others specifically about GA show that no GA's were coming up...period.  I've been to every U2 show since 1987 follow directions for tickets, have stampeded Ticketmaster on the phone at old "buying booths" etc...and this was the wonkiest to date...and it was suppose to be about making it easier for super fans/regular fans to have availability to get seats (as if we need to segregate fans or as other threads have now discovered were chosen not my longevity but by a lottery for which presale day fans were allowed to participate) all in all fans were selected by an algorithm for access to tickets that were limited and in some cities, sections/areas that were not available in the TM system.  Comes down to fans being given a disadvantage and lack of information about how the system works, getting an unfair treatment in a system, no monopoly, that is ultimately rigged for the highest bidders (bots, 3rd party resellers, and scalpers).  

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21 minutes ago, theladyA said:

The glitch(es) were multiple.  RZ tickets did not appear as you say and I started explaining at the beginning of this thread.  After you selected Red Zone the type of section/package when you allowed the second seating drop down to default to "Best Available" or selected "Best Available" no Red Zone appeared.  You had to manually select Red Zone which at the bottom of the list.  Second glitch was none were coming up, I had to switch to 1 ticket and 1 was available but in checkout I got 2.  Third glitch, was that sections like GA and seats were limited for a presale that was suppose to be about opportunity for fans. So it was "glitchy".  And certainly as this thread and others specifically about GA show that no GA's were coming up...period.  I've been to every U2 show since 1987 follow directions for tickets, have stampeded Ticketmaster on the phone at old "buying booths" etc...and this was the wonkiest to date...and it was suppose to be about making it easier for super fans/regular fans to have availability to get seats (as if we need to segregate fans or as other threads have now discovered were chosen not my longevity but by a lottery for which presale day fans were allowed to participate) all in all fans were selected by an algorithm for access to tickets that were limited and in some cities, sections/areas that were not available in the TM system.  Comes down to fans being given a disadvantage and lack of information about how the system works, getting an unfair treatment in a system, no monopoly, that is ultimately rigged for the highest bidders (bots, 3rd party resellers, and scalpers).  

about sums it up for me

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I got red zone. Doesn’t specify 1 or 2. How can I know? Tickets were Will Call only. Had to go through the VIP packages to get them. Was very confusing as Wells Fargo center in Philly makes you buy them from their website. The TM app directs you right there. And you need a login with them! Which I didn’t have and had to create. Also didn’t have my credit card info like TM does on file. Was a crazy afternoon. 

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16 hours ago, Morgan13 said:

I got red zone. Doesn’t specify 1 or 2. How can I know? Tickets were Will Call only. Had to go through the VIP packages to get them. Was very confusing as Wells Fargo center in Philly makes you buy them from their website. The TM app directs you right there. And you need a login with them! Which I didn’t have and had to create. Also didn’t have my credit card info like TM does on file. Was a crazy afternoon. 

Was the same on TM for Boston where no experience presale RZ tix seemed to be available (kept getting offered standard GA).  There was a drop down for RZ in the options for the experience presale in the third dropdown box (# of tix, type of ticket, location of ticket).   But selecting that was fruitless.  Then I noticed in the second dropdown box an option for VIP RZ.  I selected that rather than the experience presale group and that was how I got my RZ.  Could be the allotment for experience RZ was temporarily exhausted after about 10 seconds (I got in immediately), but a RZ for the fan club just never popped up for me and I was trying for 10 mins.

Certainly confusing, and arguably glitchy. . . many other things were glitchy, especially for the longtime subscribers that didn't get verified or didn't get a code. ..

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On 11/16/2017 at 5:35 PM, Morgan13 said:

I got red zone. Doesn’t specify 1 or 2. How can I know? Tickets were Will Call only. Had to go through the VIP packages to get them. Was very confusing as Wells Fargo center in Philly makes you buy them from their website. The TM app directs you right there. And you need a login with them! Which I didn’t have and had to create. Also didn’t have my credit card info like TM does on file. Was a crazy afternoon. 

How much did you pay? If it was around $390, that’s 1 ticket. 

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I think the previous post referred to which section of red zone, rz1 (adam)  or rz2 (edge). I misread it at first as well. But it is true that on the chrome browser it was not clear whether you were getting rz1 or rz2 until after going through the purchase process. I wound up with rz2 which was cool...

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On 14/11/2017 at 3:14 PM, theladyA said:

For the past two tours I was in the first group to purchase tickets.  On my computer and refreshed exactly on time.  Both tours got Red Zone tickets (Innocence and JT in  at the MSG and Meadowlands respectively), today I got on for MSG for Experience and no Red Zone tickets were coming up.  I had to change from "Best Available" to specifically hitting radar button for Red Zone seating.  Had to change number of tickets from 2 to 1.  1 came up available and then switched back to 2 as quantity and got them.  This was at 10:09am.  Took 9 minutes so something was glitchy in the system.  Also no GA tickets were coming up available.  None.  Only VIP $695 party tickets and the same lower section, 115.  The release of tickets for this presale, at least in the first 9 minutes was limited, wonky, glitchy and something is still amiss despite attempts to offer longest term fans a pre-presale, verify fan only through TM and you lower supply to them...??? Something smells fishy.  Hope this helps others who want this "experience" too.  :-) Grateful I found what I'm looking for...

I managed to select two RZ tickets for MSG a total of 11 times and each time when I thought I’d was going to buy them they were ‘bought’ by another customer. After 14 minutes of shenanigans I managed to buy and complete on two RZ1 tickets for MSG. Very stressful ...roll on Jun !!!

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