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blueandgoldfan

If you already got tickets...

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2 minutes ago, mchoosier said:

I got 2 GA in Nashville and had the option of hard copy tickets, which I selected.  Others report their GA tickets were CC.

Did you use the TM app or desktop?

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People are experiencing glitches with RedZone and GA in some cities (NYC, for sure). Just have your plan all thought out... what's your first choice, second choice, etc. It helps me to think more calmly when the clock is ticking and your heart is racing!

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I had no success with the phone.  Used a desktop.  My problem was the Uniondale show was not listed.  so there was no ticket buying page link anywhere.  I ended up getting the link from the venue website.  Some others linked to it from the U2 tour page.  So bypass the whole TM search function.  I got a mobile entry.  So no CC entry.  It was all very strange but once they went on sale it went very smoothly and I got GA and checked out in less than 1 minute.  So prep was a disaster but actual purchase was very easy.  Good luck

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9 minutes ago, douglaslange5 said:

Did you use the TM app or desktop?

Desktop. 

It was a bit sketchy.  After the presale started, the Nashville page accessed by the link in the presale text message did not show tickets, it was the same page as before the presale started.  I then checked the Chicago page and it showed tickets.  I kept trying Nashville, refreshing the page, I cleared/deleted Ticketmaster cookies, I searched for U2 from the generic Ticketmaster site instead of using the link in the presale text message, etc.  I finally got a Nashville page that prompted me for my presale code and from then on it was smooth. 

I'm not sure what the key was but I'm thinking clearing my cache of all Ticketmaster cookies was probably the key.  In the past, if I looked at a lot of tickets but did not buy any of them (to evaluate prices, location, etc.) eventually I would get a message in red saying there was a problem, try again.  I found if I cleared/deleted the Ticketmaster cookies, I did not get that message.  I think there must be some counter in one of the cookies that once it gets to a certain number, within a certain period of elapsed time, the site must assume the requests are coming from a bot and prohibits more requests.

Edited by mchoosier
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1 minute ago, mchoosier said:

Desktop. 

It was a bit sketchy.  After the presale started, the Nashville link from the link in the page accessed by the link in the presale text message did not show tickets, it was the same page as before the presale started.  I then checked the Chicago page and it showed tickets.  I kept trying Nashville, refreshing the page, I cleared/deleted Ticketmaster cookies, I searched for U2 from the generic Ticketmaster site instead of using the link in the presale text message, etc.  I finally got a Nashville page that prompted me for my presale code and from then on it was smooth. 

I'm not sure what the key was but I'm thinking clearing my cache of all Ticketmaster cookies was probably the key.  In the past, if I looked at a lot of tickets but did not buy any of them (to evaluate prices, location, etc.) eventually I would get a message in red saying there was a problem, try again.  I found if I cleared/deleted the Ticketmaster cookies, I did not get that message.  I think there must be some counter in one of the cookies that once it gets to a certain number, within a certain period of elapsed time, the site must assume the requests are coming from a bot and prohibits more requests.

Thanks for the heads up! Trying for Nashville GA tomorrow.

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1 hour ago, Hodgeko said:

Check to see if tickets are actually being sold by Ticketmaster or by a "partner site." I had everything set up in my TM account, and then it linked to something called AXS where I had to create a brand new account from scratch during the ticketing process. This was for Georgia, so check to see who is actually selling the tickets for your particular show. It might not be TM.

AGREED. My tickets were not being sold through Ticketmaster. I was directed to the Wells Fargo Center website which I did not have updated with my info. This was for Philly. I am really annoyed by this.

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Bought for DC show.

Using the link they texted on my phone produced no GA tickets, right at 10am.

Using my laptop, the Ticketmaster site, and linking through u2.com/tours worked great, 2 GA tix popped right up.

I did not have to register/pay through another site. It was Ticketmaster only, and hard copy.

 

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I used Chrome on a desktop and had two tabs open -- (1) the TM link from the text (already logged in and confirmed that my CC info and address were updated), and (2) U2.com tour page.  When the TM page refreshed at 10:00, it suddenly said that presale opens tomorrow, and I couldn't get any ticket options.  But I was able to switch over to the Tours page and click through from there. 

If you can navigate from the U2 site, then I'm not sure why they bother sending a link.  I'm also not sure why they couldn't just preload our unique codes into our TM accounts, since we had to link them.  

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I received the text message  with a link to TM. On the TM page, the link for Montreal did not work. We had to use the link from the U2 Tour page. Also, I got GA for Boston and it seems I can transfer the ticket. Both tickets (GA for Montreal and Boston) are hard tickets.

Edited by Laurent Roy

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