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Refunds and Presale codes


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Good day.  I purchased a seat for the June 25th Madison Square Garden, NYC show by accident.  I wanted a GA.  I checked off "GA" on the Ticketmaster website during the presale.  Ticketmaster threw me seats that cost $104 so in the excitement I thought it was a GA, as GA's come to about $100.)  I purchased the seat by mistake.  I called Ticketmaster and they refunded my money but the told me the "owners" (which I believe would be Live Nation or something connected to the U2 camp) would not give me my presale code back.

I have to wonder why not?  If I get my code back I will definitely use it to buy another GA ticket to another show.  If I don't get it back, I will have to try for general on-sale purchase and the likelihood of me pulling a ticket would be far less, thus I would not spend money on a show that I would have spent with my presale code.

I am asking that my presale code please be reinstated for the return I made.  I can provide you with any information you may need from me regarding the ticket purchase, the return, and my U2 membership. 

Thank you.

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