Innocence emails

[ckatz 0]

A.  Will they restock the tickets.  Like MSG is showing no GA’s available but Nassau Coliseum is? 

B.  Is it easier to get tix on the phone app or desktop site.  

Thanks!! Good luck to all!!

[mich40 1,703]

1 minute ago, BillHenderson said:

When does the presale begin?  I thought 10 am local time (Montreal), but I just got my codes and the site isn't accepting them yet.

 

 

All presales start at the same time today. 1pm Eastern, 10am Pacific

[17iloveu2 1]

Thanks for confirming bigwave!  Appreciate your help and I"m sure you are exhausted.

[mich40 1,703]

1 minute ago, poptarts said:

17 minutes have passed since I got my text about Innocence group presale ending with "ACCESS CODE:"... and no follow-up message has been received. What the hell do I do now?

Please contact customer service ASAP

(855) 867-5297 (inside the US) | +1(949) 333-4820 (outside the US)]

[turkz911 0]

This is great, got an e-mail last night about the pre-sale and that I would get a code this morning. It's 2 hours before the pre-sale and nothing. Been a member since last year and can't believe how ridiculous this is...the last tour's pre-sale went so easy. Shame on this site for not having their stuff in line. 

[gordonbartel 0]

Received an email to prepare but not the email with the code. Customer service line told me it a lottery pick. Wow... so, please register and pay$50 to allow me to get verified and then it’s a lottery.... not cool. Hour and a half after sale started and no code.

[baby 0]

I have not received an email or a text message. I have done everything right. What’s the deal? I want my presale code! HELP!!!

[poptarts 0]

3 minutes ago, mich40 said:

Please contact customer service ASAP

(855) 867-5297 (inside the US) | +1(949) 333-4820 (outside the US)]

 

 

Thanks, I'm trying but can't get through yet. 23 mins and no code received.

[mich40 1,703]

Just now, turkz911 said:

This is great, got an e-mail last night about the pre-sale and that I would get a code this morning. It's 2 hours before the pre-sale and nothing. Been a member since last year and can't believe how ridiculous this is...the last tour's pre-sale went so easy. Shame on this site for not having their stuff in line. 

People are starting to get codes now. Give it a bit.  If you still don't receive one, please contact Customer Service

(855) 867-5297 (inside the US) | +1(949) 333-4820 (outside the US)]

[wbdover 1]

I got an email last night for Innocence but no text code. What should I do?