Subscriber baby 0 Posted November 15, 2017 Subscriber Share Posted November 15, 2017 The phone number is busy. Cannot get through. What should I do? Quote Link to post Share on other sites
Subscriber Plwheel 9 Posted November 15, 2017 Subscriber Share Posted November 15, 2017 2 minutes ago, poptarts said: Thanks, I'm trying but can't get through yet. 23 mins and no code received. I texted back and my code showed up...weird but it worked. the code starts with UB Quote Link to post Share on other sites
Subscriber wbdover 1 Posted November 15, 2017 Subscriber Share Posted November 15, 2017 Never mind, just came through! Quote Link to post Share on other sites
Subscriber poptarts 0 Posted November 15, 2017 Subscriber Share Posted November 15, 2017 3 minutes ago, Plwheel said: I texted back and my code showed up...weird but it worked. the code starts with UB I tried but got an error text. Quote Link to post Share on other sites
Subscriber 17iloveu2 1 Posted November 15, 2017 Author Subscriber Share Posted November 15, 2017 I actually prayed last night for my code this morning. I'm still praying until I have my tickets, and I include all of you. Best of luck!!!! Getting concert tickets is so stressful these days. I miss the old days of waiting on line outside the record store, even in the cold! Quote Link to post Share on other sites
Subscriber Plwheel 9 Posted November 15, 2017 Subscriber Share Posted November 15, 2017 Darn! Hope you get through to customer service. You still have time. Fingers (and toes) crossed for you. Quote Link to post Share on other sites
Subscriber alanelise 8 Posted November 15, 2017 Subscriber Share Posted November 15, 2017 7 minutes ago, gordonbartel said: Received an email to prepare but not the email with the code. Customer service line told me it a lottery pick. Wow... so, please register and pay$50 to allow me to get verified and then it’s a lottery.... not cool. Hour and a half after sale started and no code. I think this being sorted. My friend had the .”screw you no code for you” email but then got sent a code today. Quote Link to post Share on other sites
Subscriber BillHenderson 13 Posted November 15, 2017 Subscriber Share Posted November 15, 2017 Just a bit of encouragement for everyone ahead of the 1:00 pm presale open. I got Experience tickets yesterday and am waiting around to get Innocence ones today for my daughter who is writing an exam. The actual ticket purchase process yesterday was my best ever. (JT, SoI (twice), 360(Twice) and Vertigo). The site was faster and all the "beat the Bots" process seemed to work as there were still good tickets readily available 10 minutes into the presale. They had technical issues yesterday, although not as bad as today, so there may be light at the end of the tunnel for you. Don't let it go out. 1 Quote Link to post Share on other sites
Subscriber gpmalecki 23 Posted November 15, 2017 Subscriber Share Posted November 15, 2017 8 minutes ago, mich40 said: People are starting to get codes now. Give it a bit. If you still don't receive one, please contact Customer Service (855) 867-5297 (inside the US) | +1(949) 333-4820 (outside the US)] I would say all in all hats off to these moderators. they have done an outstanding job with all this mess that was not created by them. they worked diligently day and not to get answers, deflect anger and try to make as many people happy as was possible. and from what I hear, with a good success rate... so, well done mods! 1 Quote Link to post Share on other sites
Subscriber poptarts 0 Posted November 15, 2017 Subscriber Share Posted November 15, 2017 Issue now resolved - I sent a direct message to TicketMaster Canada on Twitter with my phone number and e-mail and they replied within 5 mins with my code. Yay! Quote Link to post Share on other sites
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