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Why direct to u2help?

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they don't answer the phone nor do they return emails. 

all i know is i have been trying to buy 2 tickets for 24 hours and it can't be done. and AXS sucks. not only does their system not work, their password reset doesn't work  their sign in doesn't work. the only thing that works is the part where they make you pick the picture of a car or bridge 10000 times.

now it is on U2. it is their responsibliity to get me the product. tickets. i did everything to the letter on my end including paying U2 dot com for years. acquiring presale code. having credit card handy. having account verified, signing in at right time only to find a ticket cannot be purchased.

so what is U2 going to do about it?

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