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This site and the admin team can go f*** yourselves (moderated)


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Support for the moderators from here aswell. They´ve been always so helpful. For example on Tuesday they promptly answered my e-mail and solved that issue and I got the code on time. Many thanks for you guys. Really appreciate your work. Love & peace :POP_Heart_02:

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Just wanted to thank you all for your wonderful support.  We did and will continue to do whatever we can.  It's been a hard 2 days but we are here for you guys as much as we can be.

very touched by all the support, I know the OP was angry, we all are about this. Yes mods volunteer a lot of our time, and also yes there are a few perks. Its always been a huge honour for me to be as

bschamberlain, that is just unfair.  Being abusive to the moderators here is seriously offside.  Try to put yourself in their shoes.  All they can do is pass feedback on.  They don't control anything

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6 hours ago, kaber said:

The 'verified fan' appears to nothing to do with preventing scalpers - it's all about making more money - TM grabbed phone numbers on top of data they already hold and can mine data for their benefit not ours. As has always been the case not all tickets are on sale at once. What a wonderful business model... 

 

 

Yep, sad but true. Now they have all our mobile numbers, which they will probably sell to telemarketers. Grrr...

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4 hours ago, Max Tsukino said:

still is...

Max, Mich and Big  Wave,

I suspect I know the answer to this, but it would be great to get the people responsible to admit to their mistakes and talk about what they will do to fix it next time.  As you know better than all of us, every presale has had big problems, although this one appears to have taken them to new heights. In what appeared to have been an attempt to fix some of the past problems they created even more this time.  Acknowledging it and talking about how to fix it won't change anything for the hundreds of people who lost out this time - but it would still be the right thing to do.

Also, this time the screw up was large enough that the band really should say something.  Previous times most of the anger was directed toward Ticketmaster and Live Nation.  This time there has been, to my recollection at least, a real change.  A lot more people are calling out the band.  If, as a previous poster indicated, they sold off a lot of the tour and merchandise side of the business, perhaps they need to admit their disappointment with how it has worked.  They at least need to let their most loyal fans know this isn't acceptable to them.  

Those of us who have been long time fans know that one of the things that always used to differentiate the band was how they treated and cared about their fans.  Most of us have first or second hand stories about things they've done to prove that.  But remaining quiet on this one would suggest that either they don't care the way they used to; aren't aware of how many of their serious fans have been f@cked over this time; or they have some kind of contractual gag order about commenting about TM and LN..  This one was big enough the band should say something - either on these forums or in a post on the site like the "This we never imagine" one recently.  

If the guys in the band still care, and I would like to believe they do, they should spend a bit of time reading through the forums,  This royal screw up is not the only thing over the past few years that suggest they may have slipped out of touch with how fans are feeling. 

Ideally people are working hard to get those who got screwed out of tickets proper compensation.  But most of us will doubt that is happening.  And the deafening silence from the "powers that be" just raises the question of whether anyone other than the three of you know and care. Thanks for all you have done and try to do.  No need to respond. All I ask is that you pass this along.  What TM, LN and U2 do next will tell us what they really think of it. 

(Note: I say all this as a fan that had a really good experience this time.  My concern is not personal.  It is a concern for other fans and a concern that a cornerstone of what I have always really admired about the band seems to be slipping away.)

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33 minutes ago, dwenn said:

No apologies necessary!  Save for my apology to "her" and not "him"  :D  For me everything worked out great as I was able to get a proper link to work and I have a success story of pulling GA and being done in literally one minute total transaction.  Hoping Monday goes well for all of you and all of us!

No worries from the "her" of the bunch. :)

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4 minutes ago, BillHenderson said:

Max, Mich and Big  Wave,

I suspect I know the answer to this, but it would be great to get the people responsible to admit to their mistakes and talk about what they will do to fix it next time.  As you know better than all of us, every presale has had big problems, although this one appears to have taken them to new heights. In what appeared to have been an attempt to fix some of the past problems they created even more this time.  Acknowledging it and talking about how to fix it won't change anything for the hundreds of people who lost out this time - but it would still be the right thing to do.

Also, this time the screw up was large enough that the band really should say something.  Previous times most of the anger was directed toward Ticketmaster and Live Nation.  This time there has been, to my recollection at least, a real change.  A lot more people are calling out the band.  If, as a previous poster indicated, they sold off a lot of the tour and merchandise side of the business, perhaps they need to admit their disappointment with how it has worked.  They at least need to let their most loyal fans know this isn't acceptable to them.  

Those of us who have been long time fans know that one of the things that always used to differentiate the band was how they treated and cared about their fans.  Most of us have first or second hand stories about things they've done to prove that.  But remaining quiet on this one would suggest that either they don't care the way they used to; aren't aware of how many of their serious fans have been f@cked over this time; or they have some kind of contractual gag order about commenting about TM and LN..  This one was big enough the band should say something - either on these forums or in a post on the site like the "This we never imagine" one recently.  

If the guys in the band still care, and I would like to believe they do, they should spend a bit of time reading through the forums,  This royal screw up is not the only thing over the past few years that suggest they may have slipped out of touch with how fans are feeling. 

Ideally people are working hard to get those who got screwed out of tickets proper compensation.  But most of us will doubt that is happening.  And the deafening silence from the "powers that be" just raises the question of whether anyone other than the three of you know and care. Thanks for all you have done and try to do.  No need to respond. All I ask is that you pass this along.  What TM, LN and U2 do next will tell us what they really think of it. 

(Note: I say all this as a fan that had a really good experience this time.  My concern is not personal.  It is a concern for other fans and a concern that a cornerstone of what I have always really admired about the band seems to be slipping away.)

I couldn't agree more with what Bill writes in this post. I, too, had a mostly good experience this time, so I don't have any complaints for myself. However, I am saddened by the fact that the members of U2 allow crap like this to happen over and over again EVERY time tickets go on sale. The ticket prices are exorbitant; fans can't get tickets; the software/customer service is never adequate to handle the demand. But it doesn't have to be like this. U2 could demand that LiveNation and Ticketmaster do things differently. They, probably more than any other band in the world, have the power and the clout to get Ticketmaster and LiveNation to treat their devoted fans better. I wish I could just blame it all on LN and TM, but some of the responsibility for this needs to be laid at the feet of our beloved boys. I makes me sad that I am starting to have these glimmers of resentment towards this band I love so much. I don't want to feel taken advantage of when Bono thanks fans for "giving them a great life" -- It's time for U2 to step up and make this right for their fans.

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