Subscriber jk2 Posted November 15, 2017 Subscriber Share Posted November 15, 2017 So I did everything asked for at u2.com 2 days before the Sunday deadline at 7pm pacific time and still didn't receive a presale code. Set Up Complete , Email verified, Ticketmaster account tied to U2.com account. My Priority Access Group reads INNOCENCE So I sent 3 emails as the start time of 10am approached nothing... Tried calling the u2.com help line 1-855-867-5297 busy for 1 1/2 hours after the 10am start time. Finally at 11:30am the line rang and I was put on hold for more than 20 minutes, then someone came on the line and took my info and gave me the code over the phone. So don't give up if this happened to you. Quote Link to comment Share on other sites More sharing options...
Subscriber jimbull Posted November 16, 2017 Subscriber Share Posted November 16, 2017 I called and was told I was out of luck. This is a sick joke and after years of being in the fan club I think I am out. Quote Link to comment Share on other sites More sharing options...
Subscriber newsman Posted November 20, 2017 Subscriber Share Posted November 20, 2017 Same here. No code. Experience Group. Every tour since 1987. Not this time. Quote Link to comment Share on other sites More sharing options...
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