Subscriber StephOnTour87 17 Posted November 16, 2017 Subscriber Share Posted November 16, 2017 Hello, I'm unable to access to any page of the ticketmaster.com website. I always get this message "Forbidden You don't have permission to access / on this server". I cleared my cache, I tried to connect with and without the link from u2.com, more over even when I only type 'www.ticketmaster.com' in my browser I get this message. When I try to click on U2.com tickets button from the tour page, I get this : Error 401 Not allowed Not allowed Guru Mediation: Details: cache-lhr6342-LHR 1510850640 3131743376 Varnish cache server What's going on ? Quote Link to post Share on other sites
Community Moderator mich40 2,227 Posted November 16, 2017 Community Moderator Share Posted November 16, 2017 I just tried it and it worked. Try clearing your cookies/cache or try a different browser (I'm currently on Firefox) Quote Link to post Share on other sites
Subscriber BarretoA 1 Posted November 16, 2017 Subscriber Share Posted November 16, 2017 (edited) Your IP address (the one for your internet connection not the one for your computer) may be flagged by Ticketmaster. I get a similar error where I work (403 instead of 401) and we can't access Ticketmaster at all, no matter the device. Edited November 16, 2017 by BarretoA clarification of a point Quote Link to post Share on other sites
Subscriber Matt_u2 6 Posted November 16, 2017 Subscriber Share Posted November 16, 2017 I get the same error if I try to connect when I'm on my work VPN. Have to disconnect in order to access it. Quote Link to post Share on other sites
Subscriber StephOnTour87 17 Posted November 16, 2017 Author Subscriber Share Posted November 16, 2017 It seems my internet box IP is blocked. When I try to share the 4G connection with my mobile, it works. I sent an email to ticketmaster support. Quote Link to post Share on other sites
Subscriber kwaite 5 Posted November 16, 2017 Subscriber Share Posted November 16, 2017 yep- Ticketmaster thinks your a bot- you're likely on 24 "hold". Seems to be If you refresh too much or have two many devices with your code pinging TM it triggers the lock. Quote Link to post Share on other sites
Subscriber StephOnTour87 17 Posted November 16, 2017 Author Subscriber Share Posted November 16, 2017 In fact, it seems that I'm blocked since I registered as a Verified Fan Quote Link to post Share on other sites
Subscriber jeffwalsh 5 Posted November 16, 2017 Subscriber Share Posted November 16, 2017 Yeah, that will clear after 24 hours. Quote Link to post Share on other sites
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