Subscriber colincooper 12 Posted December 1, 2017 Subscriber Share Posted December 1, 2017 What has happened to U2 all the fuss with presale in USA and now people including me who have had the album ordered for 3/4 weeks don't even get it but there are loads in record shops.So take my money and make me wait. Quote Link to post Share on other sites
Subscriber ascender 6 Posted December 2, 2017 Subscriber Share Posted December 2, 2017 I got an email late last night I say they’ve found my disappearing order. Despite saying they never charge until dispatch, the money went out of my account when I ordered and I never received an order confirmation mail. Although I was signed in with my normal account which explains why it appeared there for a while, it’s been allocated against an email address of mine which I’ve not had for over 10 years. They don’t know how or why this has happened but my vinyl is on the way at least. Unfortunately I’ve ordered another copy which is also on its way now! Quote Link to post Share on other sites
Subscriber colincooper 12 Posted December 4, 2017 Subscriber Share Posted December 4, 2017 Still no delivery Quote Link to post Share on other sites
Subscriber Mark Taylor 17 Posted December 4, 2017 Subscriber Share Posted December 4, 2017 Finally after two web form requests, and calling CID in Leicester (the UK fulfillment company) I have had an email from Livenation saying my order must have gone missing in the mail (no shit Sherlock!). They offered me a refund or replacement items, I opted for the latter...here's (possibly foolishly) hoping... Quote Link to post Share on other sites
Subscriber Mark Taylor 17 Posted December 4, 2017 Subscriber Share Posted December 4, 2017 I have also just had an email from the Livenation UK office asking me for more details (I'm guessing as a result of my call to CID). Quote Link to post Share on other sites
Subscriber u2hl 60 Posted December 4, 2017 Subscriber Share Posted December 4, 2017 have ordered this jewel and still nothing here in Belgium...but they already withdraw my money so i think it won't take long anymore...i hope! Quote Link to post Share on other sites
Subscriber theyallayallas 3 Posted December 4, 2017 Subscriber Share Posted December 4, 2017 My vinyl has still not arrived Quote Link to post Share on other sites
Subscriber scooby555 5 Posted December 4, 2017 Subscriber Share Posted December 4, 2017 Still waiting for my extra deluxe boxset ordered via U2 here in the UK. Status was last updated on 30/11 to (unhelpfully) show the tracking number as " Royal Mail Parcel Service" and the shipper blank! Money has been taken but no sign of the product. Poor service! . Quote Link to post Share on other sites
Subscriber colincooper 12 Posted December 4, 2017 Subscriber Share Posted December 4, 2017 1 hour ago, scooby555 said: Still waiting for my extra deluxe boxset ordered via U2 here in the UK. Status was last updated on 30/11 to (unhelpfully) show the tracking number as " Royal Mail Parcel Service" and the shipper blank! Money has been taken but no sign of the product. Poor service! . Mine says the same thing shocking service.? may as well just went to a record store Friday. Quote Link to post Share on other sites
Subscriber theyallayallas 3 Posted December 5, 2017 Subscriber Share Posted December 5, 2017 Still nothing today and also mine has the same thing on the tracker. I've sent two emails to live nation and yet to have a response. Quote Link to post Share on other sites
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