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What has happened to U2 all the fuss with presale in USA and now people including me who have had the album ordered for 3/4 weeks don't even get it but there are loads in record shops.So take my money and make me wait. 

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I got an email late last night I say they’ve found my disappearing order. Despite saying they never charge until dispatch, the money went out of my account when I ordered and I never received an order confirmation mail.

Although I was signed in with my normal account which explains why it appeared there for a while, it’s been allocated against an email address of mine which I’ve not had for over 10 years. They don’t know how or why this has happened but my vinyl is on the way at least. Unfortunately I’ve ordered another copy which is also on its way now!

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Finally after two web form requests, and calling CID in Leicester (the UK fulfillment company) I have had an email from Livenation saying my order must have gone missing in the mail (no shit Sherlock!). They offered me a refund or replacement items, I opted for the latter...here's (possibly foolishly) hoping...

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Still waiting for my extra deluxe boxset ordered via U2 here in the UK. Status was last updated on 30/11 to (unhelpfully) show the tracking number as " Royal Mail Parcel Service" and the shipper blank! Money has been taken but no sign of the product. Poor service! :(

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1 hour ago, scooby555 said:

Still waiting for my extra deluxe boxset ordered via U2 here in the UK. Status was last updated on 30/11 to (unhelpfully) show the tracking number as " Royal Mail Parcel Service" and the shipper blank! Money has been taken but no sign of the product. Poor service! :(

Mine says the same thing shocking service.? may as well just went to a record store Friday. 

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