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Ticketmaster CD Coupon...did you get the email?


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Finally got a DHL update.  In the last 6 days, my CD has now traveled all the way from Austin, TX to Houston, TX...amazing! :rolleyes:   Even better, to travel a few states over to the southeast (where I am), it's only supposed to take 6 more days.  Yes, I realize that's only 4 business days, but still...

I tried to contact both DHL and OneLiveMedia earlier today to find out what was going on, and not sure if that had any impact or not.  I'm guessing not.  Both deferred to the other, and the OneLiveMedia reply was particularly laughable:  "If you have not received your order within the next few weeks, please let us know and we will do what we can to locate your shipment."

So, at least from my experience, DHL CD shipment could easily mean weeks, not days, and at this point, I'm only expecting to have the CD in hand at some point before the band release their next album... :rolleyes:

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I'm a little confused about the physical vs download as well. On the CD redemption screen, you can choose how many CDs you want (it defaulted to 2 for me).  I changed it to 1 so I could use the o

I never got an email... I went through Ticketmaster and it redirected me to Wells Fargo center where I bought tickets...then nothing for an cd!  frustrating.

I think it's just a ticketmaster bundle offer.  If you don't buy through them, no CD.  Hopefully your ticket prices were a little lower.

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Got the email today for 4 of my expected 5 cds. Due to arrive Dec 11. We'll see. DHL doesn't have a great record of timely delivery in my area.

I also got 2 emails today for further album redemptions. I expected 1 more from purchasing an MSG2 ticket yesterday. Not sure why I got 2. But I ordered another cd (maybe it's the mysterious missing 5th cd from the first round of shows? Then tried to redeem a download for the 6th, and final(?) album. Of course, my laptop crashed as soon as I got to the screen to start the download. Once I was back online, I couldn't get back to the download page. So I clicked through the email again, and now it says the code has been redeemed already. Argh!

I used the form on the page @bigwave posted to see if CS can help. We'll see what happens. Guess I should have just gone for the 6th cd. *sigh*

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I received an email on the 2nd saying they were shipped, but today is the 9th and I still have not received them. The email had a tracking link and that says it is en route. This is ridiculous for it to take this long! Still no estimated delivery date!

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I bought tix to DC thru ticket master and had no problem getting the CD's for that show.

I also bought 3 tickets to the Wells Fargo show in Philly - thru Wells Fargo.  No e-mails or anything related to them fulfilling the 3 CD's.

Contact them - they had absolutely no clue.  U2.com said I needed to contact Ticket Master, as they are they are fulfilling merchandise offers.  I spoke with them (after being on hold for over an hour) and submitted an issue ticket.  He sounded like they actually were the right outlet for this.  But, I have heard nothing.  I am holding for TM again today to follow up.

These CD's are for my friends who are going to Philly with me.  They paid for tix and deserve the same as other venues, etc.

Edited by AutumnCat
typo
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Got the e-mail from Ticketmaster on November 21st, and I received two cds today!! Since I'm in Canada, and they shipped from the USA, customs requires a dollar value on both cds. They are worth a total of...  $1. :lol:  

 

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